I would like to add a discussion of my issue in case it might help lead to a fix. I wasn't able to download episodes of the O.C. (No judgment please on my selection!) I started with 1.5.5.0 and got the playlist error message previously discussed. I read through this thread, added the shows to "My List," upgraded to 1.5.5.2, and tried all three settings for the codec. The errors changed to "unable to decrypt this file," or words to that effect. Another thing I noticed is that when signing into Max, the profile will either be blank, or I could select from the dropdown for my name "James." Sometimes it crashes when I switch. I tried downloading both ways, no profile or "James," and neither worked. As a test, a recent movie, "Magic Mike Last Dance" could download. So, it is not everything not working for me. Any work around would be appreciated, or just use the info to help fix whatever you have to do. Thanks.