I don't understand how to interpret this information, I am not very technically savy. Do you know which playlist plays correctly for the redbox version? Thanks in advance for the help.
It would be nice to think that when a movie is released, there are no differences between copies - they all have the exact same information. I'm not convinced that there is only one Redbox version. That is why it is important to attach a log file so staff can examine the log (right-click on the Redfox icon and select "Settings". It will create the log file and open the folder where it can be found). Attach that file to your post by using the "Upload a File" on your post.