[ Resolved] Amazon Prime download error

Discussion in 'AnyStream' started by RonaldS, Jun 9, 2021 at 11:50 PM.

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  1. RonaldS

    RonaldS Member

    Amazon download screen error "LOGIN REQUIRED" "YOU ARE NOT LOGGED INTO THE SERVICE. LOGIN FIRST"
     
  2. Lukas

    Lukas Well-Known Member

    attach logfile here please :)
     
  3. RedFox 1

    RedFox 1 Super Moderator

    Yes you have to login to Amazon within Anystream, is that an issue?
     
  4. lise

    lise Member

    Pretty sure he means that all of a sudden Amazon Prime just stopped working suddenly, asked for a login, and then on restart of Anystream, nothing gets loaded.
    Just happened to me about 10 minutes ago. Was working perfectly all day until then.

    It's back up now. Must have been a slight glitch somewhere, most probably on my end.
     

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    Last edited: Jun 10, 2021 at 2:31 AM
  5. RedFox 1

    RedFox 1 Super Moderator

    It didnt happen to me, but little gliches do happen, if it happens again let us know
     
  6. RonaldS

    RonaldS Member

    Netflix is working fine but when I change to Prime I can select a movie but when I try to download, I get a box with the Redfox logo stating "LOGIN REQUIRED!"
    YOU ARE NOT LOGGEN INTO THE SERVICE"
    "PLEASE LOGIN FIRST!"
    I am logged into both Prime and Anystream. The program will let me go no further, I can switch back to Netflix and download another movie just fine. If I go back to Prime it still has same screen and can go no further on the Prime screen.
    Any help would be GREATLY appreciated!
     

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  7. lise

    lise Member

    Got another movie done, and I'm getting the login business again. I'll just close anystream and wait a good 10-15 minutes. That did the trick last time.

    Hmm. Just thinking about it now. I wonder if it is because I started searching for a new title before I got the Anystream message saying my movie was done. Or maybe just starting a new search too quickly. I'll look out for that when I get it running again.
     
  8. RonaldS

    RonaldS Member

    OK, just found the logfile button.
     

    Attached Files:

  9. DeepSpace

    DeepSpace Well-Known Member

    What? Your screenshot shows the Microsoft Store. Of course you have to be on amazon.com/de/whatever your country is.
     
  10. RedFox 1

    RedFox 1 Super Moderator

    You must go Amazon.de and sign in there, not the Microsoft store. Let us know how it goes,
     
  11. cartman0208

    cartman0208 Well-Known Member

    But how can the Microsoft Store open inside AS?
    Messed up DNS?
    Proxy Trouble?
     
  12. RedFox 1

    RedFox 1 Super Moderator

    Let me try this a few times, to see if I get this error to sign in.
     
  13. Prospere

    Prospere RedFox Development Team

    That may happen if you click on Amazon's download button instead of our "Downloadables", it then prompts you to install their app.
     
    zero269 and DeepSpace like this.
  14. cartman0208

    cartman0208 Well-Known Member

    Ahh, another Layer-8-error :D
     
    zero269 likes this.
  15. RedFox 1

    RedFox 1 Super Moderator

    if you click on the download button within Amazon . you get the DRM notice. I haven't done it in such a long time, I cant remember.
     
  16. RonaldS

    RonaldS Member

    I go to Amazon.com:Amazon-Video/b?node=2858778011&ref_=nav_em__aiv_0_2_2_2 in my Windows 10 Chrome browser and can watch a movie with no problems but when I bring up Anystream it still has the same screen that comes from Microsoft.
     

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  17. DeepSpace

    DeepSpace Well-Known Member

    -Close AnyStream
    -Reopen it
    -Go to the Amazon Tab, what do you see? (click nothing within Amz, only tell us what AS shows you right now).
     
  18. cartman0208

    cartman0208 Well-Known Member

    You do push the Downloadable Videos Button, right?
    NOT the Download or Play Button on the Amazon Page
    2021-06-10%2017_45_25-AnyStream.png
     
  19. RonaldS

    RonaldS Member

    This is what I get as soon as I open AS and click on Amazon tab
     

    Attached Files:

  20. DeepSpace

    DeepSpace Well-Known Member

    Amz as it should be. Now open the movie again you are looking for and download it.
     
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