Its always worked for me, I guess I was on the right profile.I solved the search problem by changing to a different user profile. Works for me now.
Edition Windows 10 ProWindows 10 Pro, Version 21H1, OS Build 19043.1237 here. Only things I've not been able to find are as mentioned Last Week Tonight with John Oliver, which I've not ever been able to find, and Real Time with Bill Maher. Other than that, everything I've searched for that I've found through justwatch.com has shown up for me.
Has anyone noticed that when you use the search window in AS on HBOMax that if you type in, say, "goonies" followed by ENTER, the rows move but nothing gets highlighted, but if you rightclick on the Search button to the right of the search window it takes you right there? It took me a while to notice this. I have read through all the postings on this topic and, unless I missed something, no one seems to have pointed this out.
As I've stated elsewhere, HBO's protocol is a mess. It's probably something that grew over time and things were added, removed renamed until there was no clear logic left.
It's tough to analyze the data and determine what piece of information means what. Many things are redundant, content representation may be available twice in different ways, sometimes it's only one, sometimes the other, ....
That's where the cause of the problem is.
It's difficult to pinpoint, because we cannot replicate the problems. Apparently, everyone gets the results in a different format and it also varies over time, I guess because they add some randomization to make their content more "vivid"?
Which is why we need log files for this - screenshots don't help at all (saying that you're not getting results is no different from showing it).
Its always worked for me, I guess I was on the right profile.
Are you using a VPN?Spoke too soon... worked for a bit and now it is broken again...
Are you using a VPN?
If you don’t leave a log file No one will ever knowNo VPN and is still not working. Not sure why it worked for a couple hours and then just stopped.
We have not really heard much about it from Redfox. But clearly enough people have chimed in (and with log files) to get some sort of response. I mean something official about when it might be fixed or if it will etc.
See my last to (are those official?) posts in this thread. I stated, that at the moment, I have absolutely no idea where to start - the whole thing simply doesn't happen for me, I can't reproduce it. Every single search results in what I expect.
I can't suck a fantasy deadline out of my fingers for when it may be fixed, as long as I don't even know what causes it.
Sure, I can regularly pop in here and hold anyone's hand, make up encouraging words to make them feel better But that will certainly not speed things up.
We're in the middle of a really major change and some things just have to wait for others to be finished first.
So... please just be patient, you know that we always take care of things.
One good workaround, whenever you can get to it, would be to implement the display of the user's wish list on the HBO homepage in AS. That way, we could search and add titles to our list in a web browser, and then have access to it in AS.See my last two (are those official?) posts in this thread. I stated, that at the moment, I have absolutely no idea where to start - the whole thing simply doesn't happen for me, I can't reproduce it. Every single search results in what I expect.
I can't suck a fantasy deadline out of my fingers for when it may be fixed, as long as I don't even know what causes it.
Sure, I can regularly pop in here and hold anyone's hand, make up encouraging words to make them feel better But that will certainly not speed things up.
We're in the middle of a really major change and some things just have to wait for others to be finished first.
So... please just be patient, you know that we always take care of things.
There is no wish list, and I am not sure you can implement one on the HBO Homepage. Please let the developers do their job. We appreciate all the feedback but we know what we are doing. Please let us do it.One good workaround, whenever you can get to it, would be to implement the display of the user's wish list on the HBO homepage in AS. That way, we could search and add titles to our list in a web browser, and then have access to it in AS.
There is no wish list, and I am not sure you can implement one on the HBO Homepage. Please let the developers do their job. We appreciate all the feedback but we know what we are doing. Please let us do it.