AnyDVD & 1 Click Copy Problem

Discussion in 'AnyDVD HD (DVD issues)' started by dclifford, Apr 19, 2007.

  1. dclifford

    dclifford Active Member

    I have latest versions of both AnyDVD and 1 Click Copy and have difficulty backing up my DVD's. The problem started a couple of versions of AnyDVD back. Only an occasional DVD copies; most times I get a message that the DVD is encrypted, even though AnyDVD has recognized the disc. After many unsuccessful other attempts, including uninstalling, reinstalling both programs, etc.,to solve the problem, in despair I have used Dell's complete system restore to get my PC (running XP) back to it's Nov 2005 purchase state, have deleted Musicmatch, reinstalled both products and still have problems. I have McAfee security suite, but disable virus protection when copying. Any suggestions from forum readers as to how to proceed would be TREMENDOUSLY appreciated.
    Thanks,

    Dan
     
  2. shannon90210

    shannon90210 Well-Known Member

    Please Post a >> F8 log session of the attempt(s) ....
    Let us read the 'process' and 'error' in context
    - and your options - selected

    Open 1Click >> F8 >> Copy and Paste in Reply
    Look for :
    "***Session Started***" / "***Session Closed***"
    - to divide the individual sessions
    Post one session per Reply Post
    One or Two "Session(s)" in question should suffice

    If the One Session is too long - Divide the Session into Two Postings

    Your log will instantly answer 20 questions we might have

    Let us take a look ...


    :)
     
  3. mmdavis

    mmdavis Well-Known Member

    Also remember when using AnyDVD with 1Click to disable (uncheck) cprx. Right-click in the program, should be the last option.
     
  4. calcu007

    calcu007 Well-Known Member

    Also, if the dvd is scratched it will give you that message.
     
  5. dclifford

    dclifford Active Member

    Thanks, Here is one log; another will follow-

    74/19/2007 9:02:51 PM info F8 key click: Open temporary log file
    4/19/2007 9:02:45 PM info Folder "C:\Documents and Settings\Dan\Local Settings\Application Data\1Click DVD Copy\Temp" deleted
    4/19/2007 9:02:45 PM info Transcoding time: 1:05:28
    4/19/2007 9:02:45 PM error A read error has occurred while reading a file.
    The file may be encrypted or cannot be read correctly by the DVD device.
    If you are using a decrypter, you may need to restart it before running 1Click DVD Copy.
    4/19/2007 8:02:13 PM error Bad sectors starting at: 195865 in Title 1
    4/19/2007 7:55:50 PM info Transcoding started...
    4/19/2007 7:55:50 PM info Working Folder has "136593 Mb." of free space
    4/19/2007 7:55:50 PM info Working Folder : C:\Documents and Settings\Dan\Local Settings\Application Data\1Click DVD Copy
    4/19/2007 7:55:50 PM info Destination : [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide)
    4/19/2007 7:55:50 PM info Source size : 7.6914 GB
    4/19/2007 7:55:50 PM info Source : [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide)
    4/19/2007 7:55:50 PM info Destination Drive D: - DMA is NOT enabled
    4/19/2007 7:55:50 PM info Source Drive D: - DMA is NOT enabled
    4/19/2007 7:55:50 PM info Enable media stats collection - VSO: TRUE
    4/19/2007 7:55:50 PM info Turn off computer after burn: FALSE
    4/19/2007 7:55:50 PM info Delete temporary files: TRUE
    4/19/2007 7:55:50 PM info Warn before erasing RW media: TRUE
    4/19/2007 7:55:50 PM info Allow DVD tray eject: TRUE
    4/19/2007 7:55:50 PM info Prompt for another copy of the same source: FALSE
    4/19/2007 7:55:50 PM info Preferred Burn Speed: Max
    4/19/2007 7:55:50 PM info Prefer DVDR SAO: FALSE
    4/19/2007 7:55:50 PM info Save Episodes or Extras option setting: FALSE
    4/19/2007 7:55:50 PM info DVD-R Write Mode: Default - Let burn engine decide
    4/19/2007 7:55:50 PM info Dual Layer Media: FALSE
    4/19/2007 7:55:50 PM info Movie Only Menus: TRUE
    4/19/2007 7:55:50 PM info Keep Subtitles: FALSE
    4/19/2007 7:55:50 PM info Prefer DTS Audio: FALSE
    4/19/2007 7:55:50 PM info All Languages: FALSE
    4/19/2007 7:55:50 PM info Extras or Episodes: FALSE
    4/19/2007 7:55:50 PM info Show Hint popups: TRUE
    4/19/2007 7:55:50 PM info START button clicked
    4/19/2007 7:55:46 PM info Estimated Required Compression: 23%
    4/19/2007 7:55:45 PM info Titleset 1 - Audio 1: English (Dolby AC-3 6ch 48Kbps DRC normal) (ID: 0x80)
    4/19/2007 7:55:45 PM info Preferred Audio Language : english
    4/19/2007 7:55:44 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R
    4/19/2007 7:55:44 PM info New Drive selected : 0:0:0 - HL-DT-ST DVD+-RW GWA4164B E113 [D] (Ide)
    4/19/2007 7:55:44 PM info Volume name: UNFINISHED_LIFE
    4/19/2007 7:55:42 PM info Scanning source files - a new DVD or change to settings...
    4/19/2007 7:55:39 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R
    4/19/2007 7:55:39 PM info New Drive selected : 0:0:0 - HL-DT-ST DVD+-RW GWA4164B E113 [D] (Ide)
    4/19/2007 7:55:39 PM info Destination found in registry: [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide)
    4/19/2007 7:55:39 PM info Source found in registry: [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide)
    4/19/2007 7:55:39 PM info CPRx error correction enabled : TRUE
    4/19/2007 7:55:39 PM info PATIN COUFFIN : 1.37.0.0
    4/19/2007 7:55:39 PM info BOUDUCON : 1.6.2.134
    4/19/2007 7:55:39 PM info VSO_HWE : 2.0.22.272
    4/19/2007 7:55:39 PM info DVD2DVD : 5.4.0.9
    4/19/2007 7:55:39 PM info AnyDVD SafeMode: FALSE
    4/19/2007 7:55:39 PM info AnyDVD : 6.1.3.6
    4/19/2007 7:55:39 PM info AnyDVD process detected
    4/19/2007 7:55:39 PM info [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide)
    4/19/2007 7:55:39 PM info Loading reader listbox
    4/19/2007 7:55:39 PM info [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide)
    4/19/2007 7:55:39 PM info Loading writer listbox
    4/19/2007 7:55:39 PM info Burning engine : VSO SDK
    4/19/2007 7:55:39 PM info Update Notification enabled : TRUE
    4/19/2007 7:55:39 PM info User default language : 1033 (0x0409h) - English (United States)
    4/19/2007 7:55:39 PM info System default language : 1033 (0x0409h) - English (United States)
    4/19/2007 7:55:39 PM info Version 5.1.1.9
    4/19/2007 7:55:39 PM info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 5\1ClickDvdCopy.exe"
    4/19/2007 7:55:39 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    4/19/2007 7:55:38 PM info ******************** Report session started
     
  6. dclifford

    dclifford Active Member

    Here is another log; thanks so much for you assistance-


    4/19/2007 7:21:01 PM info Folder "C:\Documents and Settings\Dan\Local Settings\Application Data\1Click DVD Copy\Temp" deleted
    4/19/2007 7:21:01 PM info Transcoding time: 0:04:20
    4/19/2007 7:21:01 PM error A read error has occurred while reading a file.
    The file may be encrypted or cannot be read correctly by the DVD device.
    If you are using a decrypter, you may need to restart it before running 1Click DVD Copy.
    4/19/2007 7:18:21 PM error Bad sectors starting at: 33 in Title 3
    4/19/2007 7:17:33 PM error Bad sectors starting at: 757 in Title 0
    4/19/2007 7:17:33 PM error Bad sectors starting at: 756 in Menu: 0
    4/19/2007 7:16:39 PM info Transcoding started...
    4/19/2007 7:16:39 PM info Working Folder has "136830 Mb." of free space
    4/19/2007 7:16:39 PM info Working Folder : C:\Documents and Settings\Dan\Local Settings\Application Data\1Click DVD Copy
    4/19/2007 7:16:39 PM info Destination : [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide)
    4/19/2007 7:16:39 PM info Source size : 7.8749 GB
    4/19/2007 7:16:39 PM info Source : [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide)
    4/19/2007 7:16:39 PM info Destination Drive D: - DMA is enabled
    4/19/2007 7:16:39 PM info Source Drive D: - DMA is enabled
    4/19/2007 7:16:39 PM info Enable media stats collection - VSO: TRUE
    4/19/2007 7:16:39 PM info Turn off computer after burn: FALSE
    4/19/2007 7:16:39 PM info Delete temporary files: TRUE
    4/19/2007 7:16:39 PM info Warn before erasing RW media: TRUE
    4/19/2007 7:16:39 PM info Allow DVD tray eject: TRUE
    4/19/2007 7:16:39 PM info Prompt for another copy of the same source: FALSE
    4/19/2007 7:16:39 PM info Preferred Burn Speed: Max
    4/19/2007 7:16:39 PM info Prefer DVDR SAO: FALSE
    4/19/2007 7:16:39 PM info Save Episodes or Extras option setting: FALSE
    4/19/2007 7:16:39 PM info DVD-R Write Mode: Default - Let burn engine decide
    4/19/2007 7:16:39 PM info Dual Layer Media: FALSE
    4/19/2007 7:16:39 PM info Movie Only Menus: TRUE
    4/19/2007 7:16:39 PM info Keep Subtitles: FALSE
    4/19/2007 7:16:39 PM info Prefer DTS Audio: FALSE
    4/19/2007 7:16:39 PM info All Languages: FALSE
    4/19/2007 7:16:39 PM info Extras or Episodes: TRUE
    4/19/2007 7:16:39 PM info Show Hint popups: TRUE
    4/19/2007 7:16:39 PM info START button clicked
    4/19/2007 7:16:36 PM info Estimated Required Compression: 35%
    4/19/2007 7:16:36 PM info Titleset 7 - Audio 1: English (Dolby AC-3 6ch 48Kbps DRC normal) (ID: 0x80)
    4/19/2007 7:16:36 PM info Titleset 6 - Audio 1: English (Dolby AC-3 6ch 48Kbps DRC normal) (ID: 0x80)
    4/19/2007 7:16:36 PM info Titleset 5 - Audio 1: English (Dolby AC-3 2ch 48Kbps DRC normal) (ID: 0x80)
    4/19/2007 7:16:36 PM info Titleset 4 - Audio 5: English (Dolby AC-3 2ch 48Kbps DRC normal) (ID: 0x84)
    4/19/2007 7:16:36 PM info Titleset 4 - Audio 1: English (Dolby AC-3 6ch 48Kbps DRC normal) (ID: 0x80)
    4/19/2007 7:16:36 PM info Titleset 3 - Audio 1: English (Dolby AC-3 2ch 48Kbps DRC normal) (ID: 0x80)
    4/19/2007 7:16:36 PM info Titleset 1 - Audio 8: Not Specified (Dolby AC-3 2ch 48Kbps DRC ) (ID: 0x87)
    4/19/2007 7:16:36 PM info Titleset 1 - Audio 7: Not Specified (Dolby AC-3 2ch 48Kbps DRC ) (ID: 0x86)
    4/19/2007 7:16:36 PM info Titleset 1 - Audio 6: Not Specified (Dolby AC-3 2ch 48Kbps DRC ) (ID: 0x85)
    4/19/2007 7:16:36 PM info Titleset 1 - Audio 5: Not Specified (Dolby AC-3 2ch 48Kbps DRC ) (ID: 0x84)
    4/19/2007 7:16:36 PM info Titleset 1 - Audio 4: Not Specified (Dolby AC-3 2ch 48Kbps DRC ) (ID: 0x83)
    4/19/2007 7:16:36 PM info Titleset 1 - Audio 3: Not Specified (Dolby AC-3 2ch 48Kbps DRC ) (ID: 0x82)
    4/19/2007 7:16:36 PM info Titleset 1 - Audio 2: Not Specified (Dolby AC-3 2ch 48Kbps DRC ) (ID: 0x81)
    4/19/2007 7:16:36 PM info Titleset 1 - Audio 1: Not Specified (Dolby AC-3 2ch 48Kbps DRC ) (ID: 0x80)
    4/19/2007 7:16:36 PM info Preferred Audio Language : english
    4/19/2007 7:16:36 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R
    4/19/2007 7:16:36 PM info New Drive selected : 0:0:0 - HL-DT-ST DVD+-RW GWA4164B E113 [D] (Ide)
    4/19/2007 7:16:36 PM info Volume name: FLYBOYS_WS
    4/19/2007 7:16:35 PM info Scanning source files - a new DVD or change to settings...
    4/19/2007 7:16:15 PM info Estimated Required Compression: 26%
    4/19/2007 7:16:15 PM info Titleset 4 - Audio 1: English (Dolby AC-3 6ch 48Kbps DRC normal) (ID: 0x80)
    4/19/2007 7:16:15 PM info Preferred Audio Language : english
    4/19/2007 7:16:15 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R
    4/19/2007 7:16:15 PM info New Drive selected : 0:0:0 - HL-DT-ST DVD+-RW GWA4164B E113 [D] (Ide)
    4/19/2007 7:16:15 PM info Volume name: FLYBOYS_WS
    4/19/2007 7:16:14 PM info Scanning source files - a new DVD or change to settings...
    4/19/2007 7:16:12 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R
    4/19/2007 7:16:12 PM info New Drive selected : 0:0:0 - HL-DT-ST DVD+-RW GWA4164B E113 [D] (Ide)
    4/19/2007 7:16:12 PM info Destination found in registry: [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide)
    4/19/2007 7:16:12 PM info Source found in registry: [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide)
    4/19/2007 7:16:12 PM info CPRx error correction enabled : TRUE
    4/19/2007 7:16:12 PM info PATIN COUFFIN : 1.37.0.0
    4/19/2007 7:16:12 PM info BOUDUCON : 1.6.2.134
    4/19/2007 7:16:12 PM info VSO_HWE : 2.0.22.272
    4/19/2007 7:16:12 PM info DVD2DVD : 5.4.0.9
    4/19/2007 7:16:12 PM info AnyDVD SafeMode: FALSE
    4/19/2007 7:16:12 PM info AnyDVD : 6.1.3.6
    4/19/2007 7:16:12 PM info AnyDVD process detected
    4/19/2007 7:16:12 PM info [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide)
    4/19/2007 7:16:12 PM info Loading reader listbox
    4/19/2007 7:16:12 PM info [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide)
    4/19/2007 7:16:12 PM info Loading writer listbox
    4/19/2007 7:16:12 PM info Burning engine : VSO SDK
    4/19/2007 7:16:11 PM info Update Notification enabled : TRUE
    4/19/2007 7:16:11 PM info User default language : 1033 (0x0409h) - English (United States)
    4/19/2007 7:16:11 PM info System default language : 1033 (0x0409h) - English (United States)
    4/19/2007 7:16:11 PM info Version 5.1.1.9
    4/19/2007 7:16:11 PM info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 5\1ClickDvdCopy.exe"
    4/19/2007 7:16:11 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    4/19/2007 7:16:11 PM info ******************** Report session started ********************
    4/19/2007 7:15:22 PM info ******************** Report session closed *********************
    4/19/2007 7:15:22 PM warning CLOSE button clicked by user
    4/19/2007 7:14:10 PM info F8 key click: Open temporary log file
    4/19/2007 7:14:05 PM info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R
    4/19/2007 7:14:05 PM info New Drive selected : 0:0:0 - HL-DT-ST DVD+-RW GWA4164B E113 [D] (Ide)
    4/19/2007 7:14:05 PM info Destination found in registry: [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide)
    4/19/2007 7:14:05 PM info Source found in registry: [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide)
    4/19/2007 7:14:05 PM info CPRx error correction enabled : TRUE
    4/19/2007 7:14:05 PM info PATIN COUFFIN : 1.37.0.0
    4/19/2007 7:14:05 PM info BOUDUCON : 1.6.2.134
    4/19/2007 7:14:05 PM info VSO_HWE : 2.0.22.272
    4/19/2007 7:14:05 PM info DVD2DVD : 5.4.0.9
    4/19/2007 7:14:05 PM info AnyDVD SafeMode: FALSE
    4/19/2007 7:14:05 PM info AnyDVD : 6.1.3.6
    4/19/2007 7:14:05 PM info AnyDVD process detected
    4/19/2007 7:14:05 PM info [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide)
    4/19/2007 7:14:05 PM info Loading reader listbox
    4/19/2007 7:14:05 PM info [D] HL-DT-ST DVD+-RW GWA4164B E113 (Ide)
    4/19/2007 7:14:05 PM info Loading writer listbox
    4/19/2007 7:14:05 PM info Burning engine : VSO SDK
    4/19/2007 7:14:04 PM info Update Notification enabled : TRUE
    4/19/2007 7:14:04 PM info User default language : 1033 (0x0409h) - English (United States)
    4/19/2007 7:14:04 PM info System default language : 1033 (0x0409h) - English (United States)
    4/19/2007 7:14:04 PM info Version 5.1.1.9
    4/19/2007 7:14:04 PM info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 5\1ClickDvdCopy.exe"
    4/19/2007 7:14:04 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    4/19/2007 7:14:04 PM info ******************** Report session started *****
     
  7. dclifford

    dclifford Active Member

    Thanks, but i guess I'm confused. Are you refering to the "copy protection based on unreadable sectors" box as the one to uncheck?

    Thanks again!
     
  8. Webslinger

    Webslinger Retired Moderator

    No. He means disable cprx in 1-Click.
     
  9. Webslinger

    Webslinger Retired Moderator

    Unhhh, why isn't DMA enabled on your drives?

    visit http://www.cdrlabs.com/phpBB/viewtopic.php?t=7625 please


    Disable CPRx in 1-Click if you're using Anydvd.
     
    Last edited: Apr 20, 2007
  10. dclifford

    dclifford Active Member

    Your knowledge is amazing; thanks so much. After I read your indicated material, I thought I would have to go to one of the further referenced registry edit process to enable DMA but before I do, I notice my other log had this-

    /19/2007 7:16:39 PM info Destination Drive D: - DMA is enabled
    4/19/2007 7:16:39 PM info Source Drive D: - DMA is enabled

    How does such just apparently change? Also as I look at one Primary IDE channel marked DMA if available, the current transfer mode says PIO Mode. If I click on other Primary IDE channel, it says Ultra DMA Mode 5.

    Excuse my ignorance, but how do I tell which is my burner?

    Thanks,

    Dan
     
  11. Webslinger

    Webslinger Retired Moderator

    read this

    You have two "Primary" ide channels? That's pretty wierd.

    Just set Primary and Secondary IDE channels to "DMA if available"
     
  12. dclifford

    dclifford Active Member

    Yes, here is what I see-

    IDE ATA/ATAPI controllers
    Intel(R) 82801 GB Serial ATA Storage Controllers-27CO
    Intel(R) 82801 GB Serial ATA Storage Controllers-27DF
    Primary IDE Channel
    Primary IDE Channel
    Secondary IDE Channel
     
  13. Webslinger

    Webslinger Retired Moderator


    Delete both primary ide channels. reboot.
    It seems to be that you have duplicate entries there. Deleting them and rebooting should fix that issue.
    Then list what you see again.

    It seems weird to me that you have two serial ata controllers listed like that as well, but I prefer not messing with stuff that your
    OS may be booting off of.
     
    Last edited: Apr 20, 2007
  14. dclifford

    dclifford Active Member

    As you might expect from a novice, the thought of deleting freaks me;especially when reading through your previous links cautions one against deleting. What should happen with this process? Also by order you listed, you mean both primary first, then 27CO, then 27DF?
    Thanks.
     
  15. dclifford

    dclifford Active Member

    Sorry, but also by delete, do you mean uninstall or can you right click and delete?
     
  16. Webslinger

    Webslinger Retired Moderator

    Leave the intel ones alone for now. Delete both primaries. And reboot. They will be redetected upon bootup--and I suspect only one will be listed this time.

    How many drives do you have in your system?
     
  17. Webslinger

    Webslinger Retired Moderator

    Just click on each one and hit the delete button. Answer "yes".
     
  18. dclifford

    dclifford Active Member

    Just the one CD/DVD
     
  19. Webslinger

    Webslinger Retired Moderator

    Yeah, in all likelyhood something is nuts with that double entry.

    Delete both primaries and reboot.
     
  20. dclifford

    dclifford Active Member

    OK, here goes nothing!