AnyDVD & 1 Click Copy Problem

Discussion in 'AnyDVD HD (DVD issues)' started by dclifford, Apr 19, 2007.

  1. Webslinger

    Webslinger Retired Moderator

    Oddly, you're still showing as being online.
     
  2. dclifford

    dclifford Active Member

    OK, when I reboot each comes back, but it appears, although it is one unit, there are separate primaries for the DVD and the CD. The second primary cannot be switched to DMA. Does this make any sense?
     
  3. Webslinger

    Webslinger Retired Moderator

    Not really.

    1) What operating system are you running?

    2) What motherboard are you using?

    3) You're giving me entries under IDE ATA/ATAPI controllers, right?
     
    Last edited: Apr 20, 2007
  4. dclifford

    dclifford Active Member

    XP, on a Dell Dimension E510. CD/DVD Unit is HL-DT-ST DVD+-RW GWA4164B
     
  5. dclifford

    dclifford Active Member

    #2 Sorry, where do I find this?
    #3 Yes
     
  6. Webslinger

    Webslinger Retired Moderator

    Ok, I'm 99% certain there shouldn't be two primary and two serial ata controllers listed under "ide/atapi controllers".

    How many hard drives are in your system?
     
  7. dclifford

    dclifford Active Member

    Under system devices for motherboard I find mother board resources reference that says standard system device
     
  8. dclifford

    dclifford Active Member

    One, but I have an external attached...is that coming into play?
     
  9. Webslinger

    Webslinger Retired Moderator

    External USB? Not that I'm aware of. No, that still doesn't explain the duplicate entries to me.
     
  10. dclifford

    dclifford Active Member

    Well, I assume you've taken me as far as you can....? I much appreciate your time and efforts. I dread the thought of calling Dell for help. Should I be buying a new burner?
     
  11. Webslinger

    Webslinger Retired Moderator

    Well, this is what I would do.

    I would boot into safe mode (by holding down F8 ) during bootup.

    I would then go into device manager and delete both primaries, the secondary, and both intel listings, and then I would reboot.

    But . . . You're not me. And funny things could happen if you delete those intel entries.
     
  12. Webslinger

    Webslinger Retired Moderator

    No. You should be getting those duplicate entries fixed up--or at least come up with a rational explanation of why they are there (and I don't have a rational explanation for them, so they bother me). By the way, it's the primary, in this case, that would be affecting your optical drive (well, unless the Dell builder was doing something funny).
     
    Last edited: Apr 20, 2007
  13. dclifford

    dclifford Active Member

    Without a smidgen of your expertise, and with my luck, I'm sure I could manage to turn a bad situation worse by such an attempt. Again, much thanks for devoting your evening to my problems.


    Dan
     
  14. Webslinger

    Webslinger Retired Moderator

    Give Dell a call and ask why you have those double primary and intel listings.

    I've built my fair share of systems, and I find that double primary entry most peculiar.

    Oh by the way, there's a good chance disabling CPRX in 1-Click will address most of your problem (the other part is getting DMA
    enabled for your burner).

    This has nothing to do really with your burner. The double entries are a motherboard/microsoft xp issue; it has to do with your motherboard
    drivers.
     
    Last edited: Apr 20, 2007
  15. dclifford

    dclifford Active Member

    OK, suggestions as to how I dig deeper? I did completely use what I thought <ctrl> <F8> to completely restore PC to original purchase operating state (which as you might surmise for one of my limited tech skills) turned into quite the adventure getting things back together, However I had the 2 drive/controller configuration before the restore also.
     
  16. Webslinger

    Webslinger Retired Moderator

    Out of curiosity, if you unplug your external usb harddrive (unplug the usb cable), do those entries change at all? I wouldn't expect them to, but I am curious.
     
  17. dclifford

    dclifford Active Member

    Thanks; you just answered my question. Again, your efforts have been superb; I'm appreciative.
     
  18. dclifford

    dclifford Active Member

    Nope, did that right after I posted I had USB Drive
     
  19. Webslinger

    Webslinger Retired Moderator

    Yeah, really, if the Dell person you talk to (likely in India) is smart, he'll probably tell you to boot into Windows safe mode, delete all those entries and reboot. Whereupon, if you cross your fingers, everything will be detected properly.
    Your harddrive though probably boots using those Intel drivers, so deleting them may possibly cause a problem on bootup (but in my experience, I haven't had any issues doing so).

    Anyway, I don't really want to take responsibility for messing up your system. I'd rather have Dell do that for you. ;)
     
  20. dclifford

    dclifford Active Member

    Ha, a classic closing line! Good night my friend, and God bless!