WARNING: Read errors on disc!/Code]
Why did I forgetTry cleaning the disc.
Did he try the Rip To Image option? Sometimes that works when Rip Video Disc to Harddisk fails.Create and upload a logfile.
You haven't even said what kind of error you are talking about.
Unfortunately the main part of the log is missing.Here is the log file
dvdfab (C:\WINDOWS\system32\drivers\dvdfab.sys), Version: 6.1.7600.16385 (6.1.7600.16385)
Company: Windows (R) Win 7 DDK provider
Product: Passkey
Copyright: Copyright (C) 2001-2015 Fengtao Software Inc.
Description: DVDFab Passkey Driver
FileVersion: 8.0.3.7 built by: WinDDK
ProductVersion: 8.0.3.7
Did you uninstall Passkey as James recommended before trying again?Exchanged DVD's, same problem. Brand new DVD. Tried 3 different burners and all keep getting stuck on "Trying to repair DVD Structure". Tried LG Drive and 2 HP Drives.
Been using these for 7 years and no problem until now.