• AnyStream is having some DRM issues currently, Netflix is not available in HD for the time being.
    Situations like this will always happen with AnyStream: streaming providers are continuously improving their countermeasures while we try to catch up, it's an ongoing cat-and-mouse game. Please be patient and don't flood our support or forum with requests, we are working on it 24/7 to get it resolved. Thank you.

Resolved Amazon Prime Issues

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Version 1.8,2.3 did work for me. F5 button also not working. One bright spot is that my quota is still high.
 

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@Pete
Unfortunately it didn't work, I even deleted the 'cache' folder and restarted the PC.
 
Salotto said:
@Pete
Unfortunately it didn't work, I even deleted the 'cache' folder and restarted the PC.
Click to expand...
Forget about all this deleting cache folders stuff. It's hardly ever relevant.

Unfortunately, I don't think I will be able to fix this, until I can reproduce it.
It seems to be limited to certain ... areas? I can't really tell.
Log files just won't do.
 
Pete said:
Forget about all this deleting cache folders stuff. It's hardly ever relevant.

Unfortunately, I don't think I will be able to fix this, until I can reproduce it.
It seems to be limited to certain ... areas? I can't really tell.
Log files just won't do.
Click to expand...
@Pete I have the utmost faith and confidence in the RedFox team.

Your team will eventually figure this perplexing puzzle out.
 
@Pete
I could make a suggestion.
You could talk to someone and use some software that has 'remote access' and have access to that person's computer and then you could do the necessary tests.
I can't help you with this because I don't speak English fluently, my native language is Brazilian Portuguese.
This method would be a way to try to solve this problem.
 
For knowledge purposes: upgraded to beta 1821, cleared the cache folder, but issue remains. Hope in new release fix.
 
Cannot download from Prime. The download button (red oval) has disappeared. I cleared the cache. Program version 1.8.2.0


EDIT: Problem solved. If the download option does not appear, just press the F5 button. Thank you for the advice.
 

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Ok, let's try this:

Please create a log file like this:
  1. Run AnyStream
  2. Navigate to a page with a title, ideally the same one you made your last log file with, so it's easier to compare
  3. When the download button doesn't appear, wait at least 1 minute (this helps me identify the time at which you refreshed the page, otherwise it all becomes a single mush)
  4. press F5
  5. create log file
This version might behave a bit sluggishly, depending on the speed of your CPU, but probably not.
It will probe the page every second to see if there is downloadable content and log that information (though it will not automatically show the button - this is just for testing)

Salotto said:
You could talk to someone and use some software that has 'remote access'
Click to expand...
No, unfortunately, that would be by far too tedious. I'd need to be able to debug the software in real time etc... The only thing, that would speed things up would be to really be able to reproduce this locally.
 
I have tried to reproduce it, even reinstalling my software to see if I could make it happen and I cannot reproduce it.
 
RedFox 1 said:
I have tried to reproduce it, even reinstalling my software to see if I could make it happen and I cannot reproduce it.
Click to expand...
Don't bother - this only affects the chosen ones. We are not worthy...

Salotto said:
@Pete
Done.
Click to expand...
Thanks!
Now please try this one:

It's a terrible hack, I'm not happy with the solution, it's anything but clean, but it might work.
Whenever I get to reproduce the problem, I will try to fix this in a cleaner way.
It actually tries to detect this situation and refreshes the page. It may have side effects - if you notice anything unusual, let me know.
It may also simply not work.
 
Pete said:
This version might behave a bit sluggishly, depending on the speed of your CPU
Click to expand...
It was a little slower and took a while to respond, but nothing unfeasible.
It is important that the problem has been resolved.
 
Pete said:
Ok, very cool - can you describe what it looks like (for example, do you see a strange reloading of the page?)
Also, can you post a log file, so I can see the inner workings?
Click to expand...
In this case, it would be when you open the AS, as if the response time took much longer than normal.
When I use the mouse and scroll down to the titles, it takes a long time to respond, kind of stopping AS from working.
Since I entered the Reacher series that is in the archive and then returned to the home screen, that was how long it took to enter another title.
So I went to the bottom of the website screen and went up again.
 

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Windows download 64 bit: https://download.redfox.bz/download/SetupAnyStream_1.8.3.0_64bit.exe
Windows download 32 bit: https://download.redfox.bz/download/SetupAnyStream_1.8.3.0_32bit.exe
Debian download: https://download.redfox.bz/download/AnyStream_1.8.3.0_amd64.deb
Redhat download: https://download.redfox.bz/download/AnyStream-1.8.3.0.x86_64.rpm
.tar.gz download: https://download.redfox.bz/download/AnyStream_1.8.3.0.tar.gz
macOS download: https://download.redfox.bz/download/AnyStream_1.8.3.0.dmg

Changelog AnyStream

1.8.3.0 beta 2024-02-16
  • Fix: Prime: implemented workaround for download button not updating for some users
  • Fix: Disney: detect incorrectly entered PIN and allow retry
  • Fix: some series were listed with incorrect season numbering
  • Improved: Rakuten: 1080p available on many titles
  • many minor changes and improvements
 
RedFox 1 said:
Windows download 64 bit: https://download.redfox.bz/download/SetupAnyStream_1.8.3.0_64bit.exe
Windows download 32 bit: https://download.redfox.bz/download/SetupAnyStream_1.8.3.0_32bit.exe
Debian download: https://download.redfox.bz/download/AnyStream_1.8.3.0_amd64.deb
Redhat download: https://download.redfox.bz/download/AnyStream-1.8.3.0.x86_64.rpm
.tar.gz download: https://download.redfox.bz/download/AnyStream_1.8.3.0.tar.gz
macOS download: https://download.redfox.bz/download/AnyStream_1.8.3.0.dmg

Changelog AnyStream

1.8.3.0 beta 2024-02-16
  • Fix: Prime: implemented workaround for download button not updating for some users
  • Fix: Disney: detect incorrectly entered PIN and allow retry
  • Fix: some series were listed with incorrect season numbering
  • Improved: Rakuten: 1080p available on many titles
  • many minor changes and improvements
Click to expand...
I'm sorry, but I would say that this is not a beta version, this version is also located on the REDFOX product page as the main
 
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