I'm sorry, but I've been following this exact process for a few times already.
I do get some movies in 1080p (so I know it can work), but quite often (too often to just consider it "a few") I'm limited to the x540 one.
When reinstalling, is it OK to just reinstall over the old application or should a thorough clean up of any file (or cache) be made?
I also have the standard type of profile (not premium). Could it make a difference?
Also, in the case I'd be very unlucky; is there some kind of list of the "few" movies that could still be in SD, as mentioned in the banner of the forum, so that I could compare?
Edit; I'm doing a test: I'm checking the first 10 movie of the "most search movies" category (kids' profile) and I'll see which ones are HD and which ones are not... I'll update the message afterwards.
Here it is (sorry, my UI is French so I roughly translate the titles):
- Hotel Transylvannia: SD
- Matilda (the old one): SD
- Puss in boots 2: SD
- Charlie and the chocolate factory: HD
- Super Mario bros: SD
- Sonic 2: HD
- Sing: SD
- Babysitter guide to monster hunting: HD
- The Witches: HD
- Teletubbies (what?): HD
So that's 50% of SD.