I too have had this same problem - last week I encountered the same mess with Balls Of Fury. With that disc I returned it for a new one and had no problems. With The Kingdom I am now on my 4th disc and I still cannot get this to work. I have tried 3 different DVD drives on 2 different computers and nothing is working! If anyone has any help other than "it worked for me" it would be greatly appreciated by those of us who are stuck with this one!
1. Do not post in other people's troubleshooting threads unless you want to help them please. click
http://forum.slysoft.com/announcement.php?f=18 and read fully
2) a)Click the red fox icon on your toolbar.
b) Navigate to "Program Settings".
c) Click "enable logging".
d) Click "ok".
e) Put the problematic original disc in your optical drive/reader.
f) Go to your My Documents folder
g) You will see a zip file called "Anydvd_Info_titleofmydisc.zip"
h) When replying or posting in the Slysoft forums, look for the icon that looks like
i) if you don't see that icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
j) a small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
k) click the "Browse" button, and locate and select the .zip file you created.
l) click "upload"
3) State the
full a)error message(s) you encountered (click "details"), b)tell us what program(s) you were using when you received the error message(s), and c) describe in detail what you were doing when you received the error message(s). What problem are you having exactly?