Resolution to Dr. Bronners, etal
I believe that there was several different things that resolved the Dr. Bronner's Magical Soapbox backup issue.
one: removing "PxHelp20"
two: doing a "disc cleanup" on my drive
Although I am thorough about defragmenting and the using an erase tool (on the unused space) after defragmenting my drives, it appears that the "disc cleanup" found issue, specifically, with file(s) "Dr. Bronners" so it repaired the problem files.
I am still somewhat confused about the removal of "PxHelp20" which I found by installing Imgburn and using the tools available on the software.
How am I to know to do this in the future? What possible instances could cause another version of this to be downloaded? How did "PxHelp20" appear and where does it come from?
Also, Webslinger mentioned that something was "a mess" or "messy" (or something to that effect) after looking at one of my attachments - how can I either avoid or cleanup this problem in the future?
When Frank was replying, there was some discussion about the method that I use to create my backup files - is there another way to do this? I have always used AnyDVD running in the background while using CloneDVD to create and shrink the files and then burn the .iso file onto the blank media.
Additionally, there was a question about my media: I stopped using Verbatim because of losing nearly a dozen blanks in each of the last two spindles that I bought from a legitimate computer store (not BB, either
) - so the only media that I use now is either Sony or Philips (prefer sony, though).
I do not preset the burn speed, but have my software set to allow it to choose the speed that is best suited - which it seems to typically be at 8X.
Although I am still a bit confused, fuzzy, on certain things that were asked of me during this problem - I am sure, as time passes and different problems crop up, that I will eventually fully understand what support staff is requesting of me.
Thank you for your patience and help,
lmc