[Resolved] AS 32-bit crashes on Netflix sign-in on Win7 64bit

[Cybernut]

Just bought lifetime license to AS+ yesterday and tried to use the 32-bit AS on Win7 64bit.
AS crashed during sign-in to Netflix.
Dump file attached.

BTW, this Win7 is NOT a VM...runs directly on my laptop.

I had a similar issue but not exactly the same last year when it was crashing on launch ( https://forum.redfox.bz/threads/anystream-1-0-4-0-32-bit-crashes-on-launch.79353 ).

I never got to use the trial and other things happened in life.
Finally I just decided to take the plunge and bought the lifetime license thinking all kinks would be straightened by now. But looks like there's still issues.

 

[RedFox 1]

Besides W7 32bit, what are the other specs of the laptop?

 

[Cybernut]

Intel Core i7 (Quad core)
16GB RAM
Running Win 7 Pro 64bit (I want to point out my Win7 is 64 bit, not 32 bit - I am using AS 32 bit)
Samsung SATA SSD

 

[RAFox]

Please see:
(https://forum.redfox.bz/threads/choosing-32-bit-vs-64-bit-anystream.82852/)

Entry #3 from Pete (Forum Admin) on Nov 17 2021.

 

[Cybernut]

Thanks RAFox! Did not know of this.

Then Q5 in AS FAQ (https://forum.redfox.bz/threads/faq-please-read-this-before-you-post.79043/) needs to be updated.
Tagging @Ch3vr0n so he can remove the following text from FAQ:
"Q. I'm using windows 7 64bit, but 64bit AnyStream will not run
A. Due to a very peculiar issue in windows 7, 64bit AnyStream cannot run properly. Only 32bit AnyStream is supported on Windows 7. 64bit AnyStream REQUIRES Windows 8 or higher."

I am going to uninstall the 32-bit AS and install 64-bit AS tonight and give it a try and will report back here.

 

[Cybernut]

Everything works fine after install of 64-bit (at least for Netflix - tried 2 downloads successfully). Thanks again @RAFox!
Mods - please mark this thread as resolved.

 

[coopervid]

Thanks RAFox! Did not know of this.

Then Q5 in AS FAQ (https://forum.redfox.bz/threads/faq-please-read-this-before-you-post.79043/) needs to be updated.
Tagging @Ch3vr0n so he can remove the following text from FAQ:
"Q. I'm using windows 7 64bit, but 64bit AnyStream will not run
A. Due to a very peculiar issue in windows 7, 64bit AnyStream cannot run properly. Only 32bit AnyStream is supported on Windows 7. 64bit AnyStream REQUIRES Windows 8 or higher."

I am going to uninstall the 32-bit AS and install 64-bit AS tonight and give it a try and will report back here.

FAQ changed / removed that AS 64 bit does not work with Win7 64 bit.