Giving more detail will be nice. Also it may be possible your drive is slowly dying. Try another disk and put the results back on this form.
Originally written by Webslinger
Before posting about your problem, please do some of us a favour so that we can help you better.
Follow the steps, and answer the following questions in your post (especially 5 and 6 please):
1) Ensure you're using the lastest version of Anydvd. Check the sticky at the top of this forum.
2) Remove packet writing software from your system (including Roxio Directcd, Nero's Incd, DragtoDisc, Drive Letter Access (DLA), CyberLink InstantBurn, etc.)
3) Specify the a)full title, b)region code, c) country, and d) release date of the disc that you're experiencing issues with.
4) Click the red fox icon in your system tray. Select "status" on the left hand side of your screen. With the problematic disc inserted in your computer, click the appropriate drive tab letter (the drive containing the disc) in Anydvd HD. In the window below the drive letter (just right click in the window and choose "select all" and then "copy"), copy and paste (right click, select "paste") the information into your next reply on these forums.
5) State the full a)error message(s) you encountered, b)tell us what program(s) you were using when you received the error message(s), c) provide version numbers of those programs and d) describe in detail what you were doing when you received the error message(s).
6) Post the Anydvd zip log file to the forums:
a) Ensure Anydvd is running.
b) Put the problematic original disc in your optical drive/reader. Wait for Anydvd to scan the disc.
c) Right click the red fox icon on your toolbar.
d) Select "Create Logfile"
e) Wait for Anydvd to create a log file.
f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
g) Go to your My Documents folder
h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
i) When replying or posting in the Slysoft forums, look for the icon that looks like
j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
l) Click the "Browse" button, and locate and select the .zip file you created.
m) click "upload"
8 ) Before posting, please use the "search" function on these boards. Many answers are available already.
Answer the question given on 2,3,5