I started having this problem when I updated to AnyDVD 22.214.171.124 from the previous licensed version. I then updated to a trial version of RedFox AnyDVD and had the same problem. I am using the most recent version of CloneDVD Mobile for which I also have a license. When I put the disk in, it loads on drive J. I can watch and access the video normally on my computer. When I start AnyDVD and insert the disk, it seems to load it normally (On:1 Off: 0 Empty: 0). However, when I start CloneDVD Mobile, I cannot choose the drive that the disk is assigned to (J). I uninstalled AnyDVD (both of them) and reinstalled RedFox AnyDVD, rebooting after each step.I also tried this with another DVD and had the same result. Thanks for any suggestions. Here's the AnyDVD summary: Summary for drive J: (AnyDVD HD 126.96.36.199, BDPHash.bin 16-05-19) HL-DT-ST BD-REWH14NS40 1.00 N1A26A2K8LC55I1840 Drive (Hardware) Region: 1 Current profile: DVD-ROM Media is a DVD. Booktype: dvd-rom (version 1), Layers: 2 (opposite) Size of first Layer: 2004208 sectors (3914 MBytes) Total size: 3244224 sectors (6336 MBytes) Video DVD (or CD) label: PENN_TELLER_S7_DISC_2 Media is CSS protected! Media is locked to region(s): 1 2 3 4 5 6! Video Standard: NTSC Structural copy protection not found. RCE protection not found. UDF filesystem patched! Autorun not found on Video DVD. Removed CSS copy protection! Bad sector protection not found. Emulating RPC-2 drive with region 1!