Pete, shouldn't windows log a user crashdump for clbd in this case?
Yes, it should - if you tell it to. But I don't know what happens in this case, as CloneBD handles exceptions itself normally (crash dump per e-mail...).
Anyway, gmac1701, would you please try this:
If you experience application crashes you may be asked by support to create a crash dump file. Crash dumps are created automatically by Windows if the following registry key is present:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps
In order to help support troubleshoot your problem please do the following:
Create the registry key LocalDumps if it is not present already.
Reproduce the problem (i.e. make the application crash).
Locate the crash dump file in C:\Users\<your user name>\AppData\Local\CrashDumps.
This works on all versions of Windows beginning with Vista and Server 2008 (including Windows 7, Windows 8, Server 2012, etc.).
A CloneBD log file would be nice, though since this is an actual crash, a crash dump file would be more important.
You can also open the debug window prior to converting (settings -> show debug log) - don't know what use it is and if it is still visible when the crash occurs.