I just got and installed latest Game Jackal Pro so I'm a complete newbie. The tutorial and "create profile" wizard tells me that I have to install the program first and make sure it runs before creating a profile. The thing is, this program does not include an installer because it needs no installer. It runs directly from the CD without being installed. So what do I do? What options or features and procedure should I use? (It's not a game and it's not on the incompatible list but there are no predefined profiles for it). I don't even know if Game Jackal copies or backs up the original prog cd. does it? Oh, and I read the note saying I need to disable Virtual Clonedrive (don't know why, but it says I need to). How do I disable it? Do I have to uninstall the software or what? I'm running XP Pro. Thanks. 1. What version of Game Jackal are you running? Main: 22.214.171.1240 / Driver: 126.96.36.1995 2. What Operating system are you using? 64 bit? service pack? Windows XP Pro - not 64-bit - SP2 3. If you have virtual drives, disable them while profiling and playing profiles. This includes Daemon Tools, Alcohol 120%, Virtual Clonedrive, Clonecdtray, and possibly Anydvd. Sure, but see q above about how to disable. 4. Remove packet writing software from your system (including Roxio's Directcd, Nero's Incd, Roxio/Sonic's DragtoDisc, Drive Letter Access, CyberLink InstantBurn, NTI's Filecd, etc.) None present 5. What protection does your game use? Don't know? Find out before posting about issues (and include that information)! Use Protection ID. It's a free program. Use ProtectionID and scan your HD directory where the game is installed (right click the icon on your toolbar, and select "scan files/folders"). Or just scan the main program .exe(s) that you find in the game directory on your hard drive. Provide the protection name and the version number. Will answer in the case this is relevant to my specific question. 6. What is the name of the game you're trying to run? Prefer not to answer. Will answer in the doubtful case this is relevant to my specific question. 8. Is it cd or dvd version? CD 9. What region or country is the original disc from? U.S. 10. What cpu are you running? Intel Duo 11. What optical drives (dvd-rom,cd-rom, burners) are you using to create profiles with? What firmware version is installed on your reader? LiteOn Firmware L007 12. What security software (firewall, antivirus) are you using? Please provide version numbers. Will answer in the case this is relevant to my specific question. 13. Describe your problem, provide full error messages, and please state clearly what you were doing when you received those error messages. See description above. No error message yes, just trying to learn how to do something I do not see covered in Help 14. You should have two log files in your Game Jackal directory. The first is called. Proc Monitor.log, and the second is called Profile.log (do not post the Profiler.log file... notice the "r" at the end). Copy and past the information into your next post. Here is one way to do it: No logs yet.