Game Jackal 3.0.1.5 crashes

Discussion in 'GameJackal' started by macca, May 15, 2008.

  1. macca

    macca Member

    Hi, creating a game profile only gets as far as playing the game and when exiting the game, game jackal always crashes. My os is Vista Ultimate 64 sp1.
    I would appreciate any help with this.
    Regards macca
     
  2. Mr.HillBilly

    Mr.HillBilly Active Member

    Just something you could try. Shut off your virus checker and turn off your firewall when you make the profile. See if still crashes. I know Comodo firewall has caused me some issues B4.
     
  3. matthew

    matthew SlySoft Team Member

    I have sent you a PM. Let me know if this is ok.
     
  4. InTheFlow

    InTheFlow Well-Known Member

    I'm having this same problem but am using WinXP.

    After the game closes and GJ is supposed to finalize the profile, nothing happens. I still see the icon at the bottom right of the screen but if I hover my mouse above it, it disappears. I then have to re-launch GJ.

    At this point, I can't create any new profiles. It has only happened with the past two updated (non beta) versions of GJ. The one before that worked fine.
     
  5. macca

    macca Member

    hi Matthew, attached is bug report
    regards macca
     
    Last edited by a moderator: May 19, 2008
  6. matthew

    matthew SlySoft Team Member

    Thanks for your help... we have found the problem and it will be fixed for v3.0.1.6 ;)
     
  7. macca

    macca Member

    great news matthew, look forward to version 3.0.1.6
    macca
     
  8. InTheFlow

    InTheFlow Well-Known Member

    Hi Matthew. I got your PM. Do you still need me to do a bug report or did you get all the needed info from macca?
     
  9. matthew

    matthew SlySoft Team Member

    It's always helpful to get as much info as possible ;)
     
  10. InTheFlow

    InTheFlow Well-Known Member

    Matthew, I sent you a reply PM. I couldn't get the error to happen with the updated exe file you sent.

    Let me know if I should do something differently.
     
  11. macca

    macca Member

    game jackal 3.0.1.6 crashes

    H i, sadly version 3.0.1.6 crashes just the same in the same way with me as version 3.0.1.5.
    regards macca
     
  12. matthew

    matthew SlySoft Team Member

    Hmmm :bang:

    Not sure what is now causing the problem. I will PM you with details of a debug version.
     
  13. macca

    macca Member

    hi matthew, new bug report version 3.0.1.6
    regards macca
     

    Attached Files:

  14. InTheFlow

    InTheFlow Well-Known Member

    Matthew, I updated to the .6 version of GJ and tried to create a profile. The problem came right back.

    So, I replaced the exe file with the one you had me download the other day and it worked again. There must be something different between the current version .6 and the exe I got. Maybe that is where the solution lies?

    Again, I've been unable to get the bug report thing to work so I can't provide one to you unless I get help with making it work.
     
  15. matthew

    matthew SlySoft Team Member

    In the next few hours we are releasing beta v3.0.1.7 which should catch the error and email to us.
     
  16. macca

    macca Member

    Hi Matthew, I have now tried version game jackal 3.0.1.7 beta and it crashes in the same way as 3.0.1.5 and 3.0.1.6. Also it isn't generating a bugreport as I checked game jackal directory. I have attached Vista's problem report if that helps.

    regards macca
     

    Attached Files:

  17. InTheFlow

    InTheFlow Well-Known Member

    Hello Matthew.

    Once again GJ is closing itself down when attempting to create a profile with beta v3.0.1.7

    There didn't appear to be anything in the GJ directory that looked like an error log. Maybe the logs aren't created on WinXP or something?

    Anyway, I replaced the .exe file with the one you had me d/l from the PM and it got through the initial creation launch and no longer closes down. I am getting an abnormal program exit error while trying to create a profile this time. It is for Universe at War Earth Assult. It could be a problem with how that particular game interacts with GJ so I'm going to look around on the forum to see if other people have the problem.

    EDIT: I just finished searching around but didn't find anyone having a problem with this title. I've checked the 'Enable Advanced Logging' option under settings and then got a detailed summary.log file. The forum won't allow me to upload it here so I'll attempt to attach it to an email and send it to you.
     
    Last edited: May 24, 2008
  18. matthew

    matthew SlySoft Team Member

    Argh... all very odd.

    Beta v3.0.18 will be up in a couple of hours... please try that :confused:
     
  19. macca

    macca Member

    Hi, Disappointing as it is, the problem of game jackal crashing on game exit continues as well with version 3.0.1.8. also attached Vista error report

    Regards macca
     

    Attached Files:

  20. matthew

    matthew SlySoft Team Member

    Thanks for that info.

    I will put more logging in the beta v3.0.1.9. Should be out in a day or 2.