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Error when scanning UHD

James said:
Just checked, I have SDF.bin version: 0x007E for a friendly drive, and it works fine.
Click to expand...
Yes, 7E works. I know. But it is just an indication that his Makemkv doesn't have internet access.
 
coopervid said:
Alex,

one thing I noticed from the new log file that your SDF version is very old. This is an indicator that you have Internet access in Makemkv disabled. If enabled you should have a version 84 or higher instead of 7E. If true this would also explain why makemkv can't decrypt this disc since it needs Internet access to load the decryption keys. If you have it actually enabled something prevents Makemkv to access the Internet.
Click to expand...
I updated makemkv to 1.16.7 and the sdf was also updated to 84. Internet access is enabled by default. Doesn't work as well.
 
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James said:
Good idea.
It looks like executing
Code: 
"C:\Program Files (x86)\MakeMKV\makemkvcon.exe" --cache=1 --directio=true info disc:9999
hangs / times out. AnyDVD terminates the process after 30 seconds.

Alex, can you try the above command from a command prompt?
Click to expand...
Yes, and it returned "Failed to open disc" :(
 
This is kind of weird since he can start the GUI version of Makemkv. Should he try another another command line option of makemkvcon.exe to see if it is that specific combination of parameters?

It could also be a bad disc. In the Makemkv forum are reports of people who have issues with this disc. Alex, do you have another UHD to check if your system works in general?
 
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coopervid said:
This is kind of weird since he can start the GUI version of Makemkv. Should he try another another command line option of makemkvcon.exe to see if it is that specific combination of parameters?

It could also be a bad disc. In the Makemkv forum are reports of people who have issues with this disc. Alex, do you have another UHD to check if your system works in general?
Click to expand...
Yeah. I borrowed my friend's John Wick UHD which is a good disk, and the same issue happened again. And like I said in a previous post, this issue disappeared after I downgraded to 8.5.8.0. So I suspect it has something to do with the libredrive since anydvd started using libredrive to decrypt UHD after 8.5.9.0.
 
Alex Yuan said:
Yeah. I borrowed my friend's John Wick UHD which is a good disk, and the same issue happened again. And like I said in a previous post, this issue disappeared after I downgraded to 8.5.8.0. So I suspect it has something to do with the libredrive since anydvd started using libredrive to decrypt UHD after 8.5.9.0.
Click to expand...
Ok. So we can rule out the "bad disc" part. Thank you!
 
Anyway, thank you guys for your support and continuous attention to this thread. I know I've encountered such a tough problem that no actual workarounds have been found. I will give you the update once I get any progress on it!
And please let me know if you have any thoughts or possible solutions for it. I'll provide feedback ASAP.
 
Did you ever get to try my steps for creating an ISO image using ImgBurn?
 
Alex Yuan said:
Anyway, thank you guys for your support and continuous attention to this thread. I know I've encountered such a tough problem that no actual workarounds have been found. I will give you the update once I get any progress on it!
And please let me know if you have any thoughts or possible solutions for it. I'll provide feedback ASAP.
Click to expand...
I'll create another version with even more log output. A 30 seconds timeout seems plenty.
 
Alex Yuan said:
Yeah. I borrowed my friend's John Wick UHD which is a good disk, and the same issue happened again. And like I said in a previous post, this issue disappeared after I downgraded to 8.5.8.0. So I suspect it has something to do with the libredrive since anydvd started using libredrive to decrypt UHD after 8.5.9.0.
Click to expand...
Alex,

can you borrow this UHD again and try to backup with Makemkv to folders? 2nd icon from the left in the GUI. Just to make sure that it will work with Makemkv and the problem is somewhere inbetween. Thanks!

It's a similar attempt as SamuriHL's but the John Wick 3 should be supported and you don't need to do it the cumbersome way since your disc is not supported by Makemkv.
 
coopervid said:
Alex,

can you borrow this UHD again and try to backup with Makemkv to folders? 2nd icon from the left in the GUI. Just to make sure that it will work with Makemkv and the problem is somewhere inbetween. Thanks!

It's a similar attempt as SamuriHL's but the John Wick 3 should be supported and you don't need to do it the cumbersome way since your disc is not supported by Makemkv.
Click to expand...
That's ok, but it may take days. I'll give you update as soon as I get it.
 
Alex Yuan said:
Uhm sorry but no. I'll create an iso and try it today.
Click to expand...

No worries. Just that it may help in troubleshooting where the issue may lie. Although what James is asking you to do is much higher priority as it's going after the root of the problem.
 
James said:
Please create a logfile with this version:
https://sandbox.redfox.bz/SetupAnyDVD8593.exe

I increased the timeout to 60 seconds and it contains more log information. Thank you.
Click to expand...
Holy Jesus! You packed some magic in it right? It worked! Well, but not a simple story.

I firstly uninstalled 8.5.9.2 and installed 8.5.9.3 and gave it a reboot. Then I inserted the disk and expected to see the error message pop up. But after about 60 (or more?) seconds anydvd gone silent. I went to check the detail and it said successfully removed encryption! I was so excited and created a logfile then. I checked the log and the status log showed anydvd did successfully removed encryption. And you know anydvd will rescan the disk after creating a log. That's when something strange happened. I waited for another 60-seconds and it appeared again: the error message, about libredrive, the same one with the older version. I tried to create a log again and it seems like it overwrote the logfile I created previously. But I checked it again and the status log also showed anydvd successfully decrypted the disk. One thing I noticed is that in the first log, the anydvd_log.txt showed the whole scanning process took about 68 seconds I remembered, but in the second log, it took about 52 seconds to decrypt the disk. But they all showed that anydvd REMOVED the encryption. After I created the second log, I waited for a while and anydvd failed to decrypt it again.

I ejected the disk and restarted anydvd after that. I put the disk in again and everything seems to be working again. That's weird but at least it was functioning. I hope the log can help you figure it out. Thanks a lot :)
 

Attachments

  • AnyDVD_8.5.9.3_Info_E_PLANET_EARTH_II_DISC_1_677790CB_04E6CAAD.ziplog
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Yeah so James hit it on the head in that is a timing issue. He'll get the rest of it sorted out I'm sure.

Sent from my SM-G998U1 using Tapatalk
 
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