Disney + : Limited to 20 videos ?

Discussion in 'AnyStream' started by Zacki, Mar 11, 2021.

  1. Zacki

    Zacki New Member

    Hello,

    the new Disney + support is awesome !
    I was finally able to download That's So Raven show in perfect quality !! :dance:
    But after 20 download (between yesterday and today), it says i can't download anything else. So i tried with another Disney + account and all is working again.

    So i guess like Amazon Prime Video, we have a quota to respect ?


    Edit : all is perfectly working again with my main account. Don't know what's happened aha.
     
    Last edited: Mar 11, 2021
  2. Pete

    Pete Forum Admin Staff Member

    Without a clear error message, it's impossible to say what the situation was.
    Ideally attach a log file, when something like that happens.
     
  3. Zacki

    Zacki New Member

    Well, so it happened again. Here the screenshot of the message i've got :
     

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  4. Kesgraveboy

    Kesgraveboy Member

    I had this happen to me a little while ago, I just shut AnyStream down and restarted, no problem. Hope this helps. Another time it did at one point say I have to pay for this service, again I closed the program down and restarted.
     
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  5. Ch3vr0n

    Ch3vr0n Translator NL

    The message clearly stated it has problems retrieving the video playlist, the download cap reached message is entirely different and specifically states you lay have reached the allowed quota.

    Sent from my Pixel 3 XL using Tapatalk
     
  6. James

    James Redfox Development Team Staff Member

    When it says "check the log for details" a look at the log would probably reveal more information.
     
  7. I have gotten this error a few times. It has always happened after I have left the AS software open for an extended period. I think what is happening is that the credentials on the D host are expiring. When I restart AS, the credentials refresh & everything works perfectly again.
     
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