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Resolved Disney + - Avatar The Way of Water

trh1694

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Jun 9, 2023
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I am receiving the error "Couldn't retrieve playlist. The title may not be available or requires a payment." when trying to download Avatar The Way of Water from Disney +.

Disney.png

I previously have been able to download from Disney and I can download other movies, but Not Avatar The Way of Water. I can stream this movie and I can download it to a tablet, but not download via AS.
I have a No Ads account and am not using a VPN.
I've logged out of Disney, removed Disney as a provider, exited AS, logged back in, added Disney back and still have the same error.
AnyStream Log attached.
 

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Downloaded fine for me in my region on DisneyWay.jpg
 
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Yet still not working on my Disney +.
 
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Yet still not working on my Disney +.
Update to an ad-free plan. You need an ad-free plan for new movies on Disney to work. Please upload a logfile with every support request. Just saying "Not working doesn't give me much to work with to help you."

 
I got it on D+ yesterday without a problem. And I'll get a better version off of Max later once 1080p (or better) is back.
 
Update to an ad-free plan. You need an ad-free plan for new movies on Disney to work. Please upload a logfile with every support request. Just saying "Not working doesn't give me much to work with to help you."

Sorry. I thought I had all the required information in my first post, including the logfile.
 
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