Resolved Disney + - Avatar The Way of Water

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trh1694

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I am receiving the error "Couldn't retrieve playlist. The title may not be available or requires a payment." when trying to download Avatar The Way of Water from Disney +.

Disney.png

I previously have been able to download from Disney and I can download other movies, but Not Avatar The Way of Water. I can stream this movie and I can download it to a tablet, but not download via AS.
I have a No Ads account and am not using a VPN.
I've logged out of Disney, removed Disney as a provider, exited AS, logged back in, added Disney back and still have the same error.
AnyStream Log attached.
 

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  • AnyStream_1.5.6.0.astlog
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Downloaded fine for me in my region on DisneyWay.jpg
 
Last edited:
Yet still not working on my Disney +.
 
Last edited:
trh1694 said:
Yet still not working on my Disney +.
Click to expand...
Update to an ad-free plan. You need an ad-free plan for new movies on Disney to work. Please upload a logfile with every support request. Just saying "Not working doesn't give me much to work with to help you."

forum.redfox.bz

Please Read - How to Make an AnyStream Logfile?

Help Us Help you. Please make an AnyStream log file with every error report posted. 1. Look at the GUI of AnyStream. 2. In the upper left-hand corner you will see FILE 3. Press File, and you will see Create log file, create it 4. It is in a .zip format (lastlog) on your desktop or in your...
forum.redfox.bz forum.redfox.bz
 
I got it on D+ yesterday without a problem. And I'll get a better version off of Max later once 1080p (or better) is back.
 
RedFox 1 said:
Update to an ad-free plan. You need an ad-free plan for new movies on Disney to work. Please upload a logfile with every support request. Just saying "Not working doesn't give me much to work with to help you."

forum.redfox.bz

Please Read - How to Make an AnyStream Logfile?

Help Us Help you. Please make an AnyStream log file with every error report posted. 1. Look at the GUI of AnyStream. 2. In the upper left-hand corner you will see FILE 3. Press File, and you will see Create log file, create it 4. It is in a .zip format (lastlog) on your desktop or in your...
forum.redfox.bz forum.redfox.bz
Click to expand...
Sorry. I thought I had all the required information in my first post, including the logfile.
 
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