SystemIdleProcess
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- Joined
- Dec 13, 2008
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Have you considered having a Known Issues sticky post?
The search feature works okay on the forums but the way people abbreviate or use different terms for things can make it difficult to find if an issue has been reported already. I hate when I post a bug or an issue only to find out that I've wasted a mod or devs time reading it when they already know about it.
A simple list of general (application wide), provider and regional issues.
Links to the original report thread.
Links to posted work arounds.
If more logs and/or examples are needed.
Status of resolution if available. Don't need a lot of details, Acknowledged, more info needed, fix in next release, etc.
Then as issues are fixed strikethrough them with the version that resolved the issue.
I also know that some companies don't like to do this because they feel like it potentially reflects badly on their product and people won't want to purchase something that has issues. But I feel like if they read through the threads of issues being reported it would have the same potential affect. This way it shows that RedFox is organized and working hard to resolve reported problems in a professional manner.
And if this has already been suggested I apologize. My search skills must not be as good as others.
The search feature works okay on the forums but the way people abbreviate or use different terms for things can make it difficult to find if an issue has been reported already. I hate when I post a bug or an issue only to find out that I've wasted a mod or devs time reading it when they already know about it.
A simple list of general (application wide), provider and regional issues.
Links to the original report thread.
Links to posted work arounds.
If more logs and/or examples are needed.
Status of resolution if available. Don't need a lot of details, Acknowledged, more info needed, fix in next release, etc.
Then as issues are fixed strikethrough them with the version that resolved the issue.
I also know that some companies don't like to do this because they feel like it potentially reflects badly on their product and people won't want to purchase something that has issues. But I feel like if they read through the threads of issues being reported it would have the same potential affect. This way it shows that RedFox is organized and working hard to resolve reported problems in a professional manner.
And if this has already been suggested I apologize. My search skills must not be as good as others.