Hi, I apologize as I’m pretty tech illiterate. I’ve used Clone BD for a long time, no issues. Moved to a new PC couple years ago and all well. Last few days I am getting the error code below.
Usually it happens after the initial pre-processing to a temporary file, and I can’t then start the burn. Other times it seems to pop up when the film ends and the supplements start.
Another thread mentioned a graphics driver issue; I tried updating and still problem persists. I even tried Clone BD on another newer PC, still happens.
Not brand dependent. Criterion, BFI, Kino all had problem. I’ve tried about 10, only a couple worked but can’t figure out if those discs had any different characteristics.
One disc failed, worked a second time, then failed again
I sent about 6 logs to Elby developers and they’re looking into it. But wondering if anyone else is having this problem or knows what’s going on?
Again I’m a tech dinosaur and know you guys are all wizards so please excuse my ignorance!
100:00:02.4881 - TERROR 1
[0x00000000005 f40 {Intel QuickSyno-encoder processino result: -17
00:00:02.4881 - TERROR 1
10x00000000005f40] transcode stop error:
0x80004005
00:00:02.4881 - TERROR 1
[0x00000000005f140] last reported error:
Intel QuickSync-encoder)processing result: -17'
(6)
[00:00:02.488] - Error in processStreams
Usually it happens after the initial pre-processing to a temporary file, and I can’t then start the burn. Other times it seems to pop up when the film ends and the supplements start.
Another thread mentioned a graphics driver issue; I tried updating and still problem persists. I even tried Clone BD on another newer PC, still happens.
Not brand dependent. Criterion, BFI, Kino all had problem. I’ve tried about 10, only a couple worked but can’t figure out if those discs had any different characteristics.
One disc failed, worked a second time, then failed again
I sent about 6 logs to Elby developers and they’re looking into it. But wondering if anyone else is having this problem or knows what’s going on?
Again I’m a tech dinosaur and know you guys are all wizards so please excuse my ignorance!
100:00:02.4881 - TERROR 1
[0x00000000005 f40 {Intel QuickSyno-encoder processino result: -17
00:00:02.4881 - TERROR 1
10x00000000005f40] transcode stop error:
0x80004005
00:00:02.4881 - TERROR 1
[0x00000000005f140] last reported error:
Intel QuickSync-encoder)processing result: -17'
(6)
[00:00:02.488] - Error in processStreams