Please download
v7572 and create a AnyDVD logfile.
5. Post an AnyDVD log file. Many times the answer to your question is visible to experienced users or SlySoft support or a developer right away.
Ensure Anydvd is running.
Put the problematic original disc in your optical drive/reader. Wait for Anydvd to scan the disc.
Right click the red fox icon on your system tray (to the lower right).
Select "Create Logfile"
Wait for Anydvd to create a log file. In some circumstances this might take 5 minutes or longer.
A pop-up screen will appear. Take note of the location where Anydvd created the logfile "Anydvd_Info_<xxxxxxx>.zip" (or something similar)
Click "ok". A Windows Explorer will open. You will see a zip file called "Anydvd_Info_titleofmydisc.ziplog"
Look for the icon that looks like a paper clip after clicking "quote" or when creating a new thread). If you don't see that paper clip icon, click the "go advanced" button. You should see that icon now. Click the paper clip.
A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
Click the "Browse" button, and locate and select the .ziplog file you created.
click "upload"
Close the window. When you submit reply, or submit a new thread, the .ziplog file will be attached automatically for us to take a look at.