No one's asked the obvious question yet so I'll do so now. SPTD...is that installed on this machine?
i did not knowingly install this on the machine. would it have been installed as part of something else?
No one's asked the obvious question yet so I'll do so now. SPTD...is that installed on this machine?
Looks a like a bad / dirty disc / drive to me.
iaStorV.sys 01044000 0011e000
Some Intel storage driver which doesn't ship with Windows 7?
learning from my previous mistakes i actually checked that 1st before posting. the disc visually looks fine and i a cleaned it during this process as well. to the best of my ability it's clean.
===============================================
Filter Driver Load Order - ImgBurn v2.4.4.0
===============================================
Upper Device Filter: [None Found]
Upper Class Filter: [None Found]
Device: CD/DVD-ROM Device
Lower Class Filter: PxHlpa64
Lower Class Filter: AnyDVD
Lower Device Filter: [None Found]
Filter Name: PxHlpa64
File Name:
File Version:
File Description:
Product Name:
Product Version:
Company Name:
Copyright:
PxHlpa64 (System32\Drivers\PxHlpa64.sys), Version: 3.0.83.0 (2.0.0.0)
Company: Sonic Solutions
Product: PxHelp64
Copyright: Copyright © Sonic Solutions
Description: Px Engine Device Driver for 64-bit Windows
FileVersion: 3.00.83a
Typically it's installed as part of Daemon Tools, but, other programs install it, too. You may want to get the SPTD installer and see if it finds it. That's the only way it can be uninstalled...with the stand alone installer.
From the AnyDVD logs:
The filter is still installed. According to the ImgBurn info the filter is in the stack but not present. According to the the AnyDVD logs you posted the filter is still there.
After rebooting create and post a new set of log files.
is this an audio or video file driver? the only piece of software remaining made by sonic is roxio 2009 ultimate? i'm uninstalling that right now, logs on the way once it completes
is this an audio or video file driver? the only piece of software remaining made by sonic is roxio 2009 ultimate? i'm uninstalling that right now, logs on the way once it completes
From the AnyDVD logs:
The filter is still installed. According to the ImgBurn info the filter is in the stack but not present. According to the the AnyDVD logs you posted the filter is still there.
Using ImgBurn I would remove the entry for the filter:
- Create a backup of your registry. Refer here for how to do so: http://support.microsoft.com/kb/322756
- Download ImgBurn (freeware) here: http://www.imgburn.com/index.php?act=download.
- Start ImgBurn and go to Tools > Filter Driver Load Order....
- Select "PxHlpa64". Click Remove Selected Filter. Click OK.
- Reboot
Whatever programs installed the filters may no longer work properly. Reinstall the piece of software that originally installed the filter to get things working again if necessary.
After rebooting create and post a new set of log files.
houston, we have a problem.
i uninstalled roxio and rebooted. i then reinstalled anydvd 6.5.6.7 to see if it would fix the LG being disabled, it didn't.
i still get this error message in the status screen, see attached screen shot as well
AnyDVD is disabled for Drive G:!
HL-DT-ST BD-REBE06LU10 YE05 00100308268ADG1846
Copy and paste your filter stack with ImgBurn again, please. If one of those other optical drives is a DVD burner please place a normal disc in it and post logs files created from a normal DVD.
Filter Name: PxHlpa64
File Name:
File Version:
File Description:
Product Name:
Product Version:
Company Name:
Copyright:
Time to start following instructions.
from post above
"removed filter as requested and rebooted (i wanted to test and see if the roxio uninstaller got it 1st, and needed to uninstall the entire stack anyways)
If one of those other optical drives is a DVD burner please place a normal disc in it and post logs files created from a normal DVD.
And? Do you still see that error message about drive G: being disabled in Anydvd?
If so, uninstall Anydvd, reboot. Reinstall Anydvd. Reboot. Then Click the "default" button in Anydvd. Then Click "ok".
couldn't enter my license key because it said trial was expired (see attached)
re-added license key, rebooted again
error message still there
and now i have a unidentified USB error
the lg also shows empty and i cannot see the disc from windows, i think we've managed to corrupt the drivers on the LG now.
You can always enter a legitimate license key, regardless of that message. You can double-click on your license key--or, if that fails, you do step 5 from here
You don't need to reboot after entering your license key. Just need to exit the program and restart it.
a) Did you click "default" in Anydvd. And then click "ok"?
b) Do you have an original, commercial pressed disc in drive "g"?
Which is?