Mount your iso or load it into CloneBD directly, make sure in AnyDVD you have "remove cinavia watermark..." setting enabled. On the Last screen before you hit go select "downscale audio to ac3". If you did it correctly the fox icon will turn purple.
Did all that, don't forget I've had this program since December, '14. BTW,
exact same thing with Mockingjay 2. Leads me to believe it's not the disc at all but the protection hasn't been defeated.
Don't see the usual guys jumping in and saying how they got it, of course if you remember a year ago somebody here said to ignore me cos I was PO'd about cloneBD's slow progress and crashes, which were being blamed on my high-end PC but mysteriously went away and PC stayed the same.
Well it got fixed and I went away. Don't wanna spend my life here, thought this was place to go to get answers. Rethinking my commitment to anyDVD if it cant do 2 movies now and once they get wind of that, they'll use it on all the movies. May start a thread about this so people thinking about re-upping, like myself, are aware.
I'd suggest you send that image to elby along with the last log you have of that disc. Perhaps that will give them something to work with. Perhaps you can use MediaInfo or something on the m2ts file CloneBD identifies as clip 520.
Actually wondering about cloneBD, Redfox relationship. Sent my original issue to Elby support as usual.....
Dear Sirs,
Went to burn Mockingjay Part 1 with cloneBD, partial, cinavia protection checked. Got to 46% of reading and stopped. No errors, just "froze". Created an ISO file with anyDVD HD successfully, burned it with IMGburn successfully but it did not remove the cinavia because IMGburn won't work with anyDVD activated although the backup was successful and is watchable until Cinavia kicks in.
Tried to burn the same ISO file that I was able to watch with IMGburn using cloneBD and once again errors appeared at about the same part of the reading process. Is there a way to get a backup of this movie without Cinavia with IMGburn? And why does IMGburn successfully process the ISO file but cloneBD will not?? Please help.
Got this back.....
Thank you for your e-mail.
We are sorry, but CloneBD cannot copy any protected content.
Kind regards,
xxxxxxx
elby Support
What kind of answer is that??? They used to help, especially the gentlemen that signed this. Never got any reply like this, looks to me like a form letter, same kind slysoft put out after they closed.