Win XP64

Discussion in 'GameJackal' started by mrjazz1959, Jun 2, 2007.

  1. mrjazz1959

    mrjazz1959 New Member

    Down loaded game jackal upgrade but it gives error
    this software is not designed to work with this architecure
    works with x86 only


    what the heck..........

    site says it will work with xp64 and vista
    ---------------------------
    Error
    ---------------------------
    This program can only be installed on versions of Windows designed for the following processor architectures:

    x86
    ---------------------------
    OK
    ---------------------------



    System Requirements

    * IBM-compatible PC with a minimum 500 MHz Pentium-class microprocessor and 64 MB RAM
    * Windows 98/98SE/ME/2000/XP/XP64/VISTA/VISTA64
    * 2 MB hard-disk space
     
    Last edited: Jun 2, 2007
  2. Webslinger

    Webslinger Retired Moderator

    Yeah, it doesn't work on 64 bit systems yet.
     
  3. mrjazz1959

    mrjazz1959 New Member

    Then thats false advertising and i should get a refund.............

    This is insane , what is slysoft doing...............

    Not a smart thing to do
     
  4. Webslinger

    Webslinger Retired Moderator

    Read here concerning Slysoft's refund policy

    Eventually, GJ will, I presume offer 64 bit OS support. You will not be charged further for that support, according to James.

    In the meantime, I tend to agree that Slysoft should remove the operating systems that are not currently supported from its Game Jackal website.
     
  5. mrjazz1959

    mrjazz1959 New Member

    Their reputation could be damaged if they continue to operate this way...................

    Gives internet sales a bad name
     
  6. Webslinger

    Webslinger Retired Moderator


    They do offer a 21 day free trial. It's pretty easy to test out the program before paying (this information is well highlighted on the payment page--that people should try before they buy).

    That said, again, I agree that the 64 bit OS information needs to be removed until 64 bit OSes are actually supported.

    I don't work for Slysoft, but as a moderator, I do apologize for the confusion.
     
  7. G-SAS

    G-SAS New Member

    THIS SUCKS!

    I just payed 10 bucks in order to find out that GameJackal does not run under VISTA64.

    Yeah, I could have tested it. But I have been using GameJackal for months until I switched to Vista. So I knew that I want to upgrade to the Slysoft version. And the system requirements DO TELL ME THAT IT SHOULD WORK!

    This is serious rip off. I wrote to the support that I want to get a refund!