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Very slow after updating to latest version..

D

ddiehl

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As the topic states.. Went from taking 20 minutes per disc to almost 2hrs.. Tried multiple restarts of both AnyDVD and the computer.. Also tried multiple DVD's both new and old titles to see if it was some new encryption..

I'm using the 'right click'- rip video files to hard disc method..

Any suggestions?

Thanks..
 
ddiehl said:
As the topic states.. Went from taking 20 minutes per disc to almost 2hrs.. Tried multiple restarts of both AnyDVD and the computer.. Also tried multiple DVD's both new and old titles to see if it was some new encryption..

I'm using the 'right click'- rip video files to hard disc method..

Any suggestions?

Thanks..
Click to expand...

Did you restart the computer after the install? Also when the problem came about did you uninstall and reinstall Anydvd after restart? What your telling gives us no valuable information to gleam off or know exactly what your doing???
 
Recycle said:
Did you restart the computer after the install? Also when the problem came about did you uninstall and reinstall Anydvd after restart? What your telling gives us no valuable information to gleam off or know exactly what your doing???
Click to expand...

Did all the above- un-installed, re-installed, multiple restarts of the computer. I actually rolled back to an earlier version of AnyDVD and it's still doing it. Wondering if it's my DVD drive or other hardware issue. It's averaging about 2.5 hours per disc..

Any suggestion would be appreciated..

Thanks
 
Creating and attaching here an AnyDVD log file of any disc you are having problems with would be helpful. There is information contained in the log file that the developers can use to see if there is actually a problem with AnyDVD they need to fix, or a problem with your system such as a dying drive or some system conflict.

Don't know how to create/attach a log file? Info: How to Ask for Help - BEFORE you post
 
Is the drive EIDE or SATA? You most likely have to reset your IDE mode from PIO to UDMA 2. But that's only if its an old EIDE optical drive. Can't think of anything else.
 
SlyFox 1 said:
Is the drive EIDE or SATA? You most likely have to reset your IDE mode from PIO to UDMA 2. But that's only if its an old EIDE optical drive. Can't think of anything else.
Click to expand...

It's an external USB DVD drive.. Never had a problem till tonight.. I'm going to try to re-install the drivers in the event they were corrupted somehow.

As far as a logfile goes- since it's not a particular disc that's giving me issues (I've tried several both new and old all giving me the same result so it's not a disc or encryption issue) will it still be useful? Should I just rip a DVD and attach the file? I guess what I'm asking is will a log file show a problem beyond the DVD itself?
 
Tried updating the drivers on my USB DVD drive.. No change. Installed AnyDVD on my laptop, and it worked like a champ, so obviously there's a hardware issue.. Hopefully a log-file can confirm it.. Will post one tomorrow.. Thanks..
 
ddiehl said:
Tried updating the drivers on my USB DVD drive.. No change. Installed AnyDVD on my laptop, and it worked like a champ, so obviously there's a hardware issue.. Hopefully a log-file can confirm it.. Will post one tomorrow.. Thanks..
Click to expand...

Actually, that would be a software issue, not a hardware issue, since your troubleshooting so far shows that the drive works fine. :)
 
Pelvis Popcan said:
Actually, that would be a software issue, not a hardware issue, since your troubleshooting so far shows that the drive works fine. :)
Click to expand...

Just to clarify. When I rip a DVD on my desktop it takes up to 2.5 hours. When I tried it my laptop it took just under 20min..

I'm ripping a DVD on the desktop as I type this.. I'll post a logfile tomorrow that hopefully might shed some light on this..
 
ddiehl said:
As far as a logfile goes- since it's not a particular disc that's giving me issues (I've tried several both new and old all giving me the same result so it's not a disc or encryption issue) will it still be useful?
Click to expand...

A log file contains system information that could be helpful if there is a system problem such as driver conflicts. A log file from any disc exhibiting slow down or even an empty drive system information log file. No need to rip a disc to get a log file, just let AnyDVD decrypt the disc and then right click the red fox in the notification area and select Create Logfile.
 
ddiehl said:
It's an external USB DVD drive.. Never had a problem till tonight..
Click to expand...

Maybe you just stuck that drive to an old USB1.0/1.1 port? That would slow things down to roughly what you're seeing...
 
Here's the logfile as promised..
 

Attachments

  • AnyDVD_7.1.2.0_Info_G_PARANORMAN.zip
    138.1 KB · Views: 16
As I stated earlier.. I tried several discs with the same results..
 
That's not what peer asked. Did you plug the drive into an old USB 1.0 or 1.1 port. Most pretty much ALL drives nowadays are USB 2.0 and some newer systems already have the new 3.0 bus's. Plugging a USB 2.0 compatible device into a 1.0 or 1.1 port would slow it's performance down quite a lot. Try reconnecting the the device into the CURRENT USB port, if it's a 2.0 device and it is plugged into a old USB port it should trigger a warning from windows that "this device can operate at a faster speed if plugged into a USB 2.0 port" or something similar. Try that
 
Ch3vr0n said:
That's not what peer asked. Did you plug the drive into an old USB 1.0 or 1.1 port. Most pretty much ALL drives nowadays are USB 2.0 and some newer systems already have the new 3.0 bus's. Plugging a USB 2.0 compatible device into a 1.0 or 1.1 port would slow it's performance down quite a lot. Try reconnecting the the device into the CURRENT USB port, if it's a 2.0 device and it is plugged into a old USB port it should trigger a warning from windows that "this device can operate at a faster speed if plugged into a USB 2.0 port" or something similar. Try that
Click to expand...

The drive is plugged into the same USB2 port it has always been..

I would also like to add that when I play a DVD in the drive it plays fine..
 
playing is not the same as ripping (reading), and if it's plugged into a USB 2.0 port then something else must be going on

but as far as that logfile goes. Here's your problem.

34.38s: read sectors failed, sense 0:0:0
34.40s: tries 2 retry 827482 to 827483
34.41s: read sectors failed, sense 0:0:0
34.41s: tries 1 retry 827482 to 827483
34.45s: read sectors failed, sense 0:0:0
34.49s: unit ready failed, sense 2:3a:0
34.54s: unit ready failed, sense 2:3a:0
34.54s: Medium removed!
34.54s: Reading sector 827482 failed, final 3922624, debug_path 0
34.57s: read sectors failed, sense 0:0:0
34.62s: unit ready failed, sense 2:3a:0
34.66s: unit ready failed, sense 2:3a:0
34.66s: Medium removed!
34.66s: Reading sector 1758422 failed, final 3922624, debug_path 0

34.66s: Added cell Title, VTS 8, PGC 1, LU 1, Cell 9
State steps: 2
Highest steps: 587
Highest total steps: 3806
Highest Button depth: 7
Total count: 587
Total cell count: 85
34.69s: read sectors failed, sense 0:0:0
34.74s: unit ready failed, sense 2:3a:0
34.79s: unit ready failed, sense 2:3a:0
34.79s: Medium removed!
34.79s: Reading sector 1802157 failed, final 3922624, debug_path 0
34.84s: read sectors failed, sense 0:0:0
34.88s: unit ready failed, sense 2:3a:0
34.93s: unit ready failed, sense 2:3a:0
34.93s: Medium removed!
34.93s: Reading sector 3875601 failed, final 3922624, debug_path 0

34.93s: Added cell Title, VTS 9, PGC 10, LU 1, Cell 1
State steps: 2
Highest steps: 611
Highest total steps: 3830
Highest Button depth: 7
Total count: 611
Total cell count: 86
34.96s: read sectors failed, sense 0:0:0
35.01s: unit ready failed, sense 2:3a:0
35.05s: unit ready failed, sense 2:3a:0
35.05s: Medium removed!
35.05s: Reading sector 3905160 failed, final 3922624, debug_path 0
35.10s: read sectors failed, sense 0:0:0
35.13s: unit ready failed, sense 2:3a:0
35.18s: unit ready failed, sense 2:3a:0
35.18s: Medium removed!
35.18s: Reading sector 1673543 failed, final 3922624, debug_path 0

35.18s: Added cell Title, VTS 8, PGC 1, LU 1, Cell 8
State steps: 4
Highest steps: 1352
Highest total steps: 4571
Highest Button depth: 8
Total count: 1352
Total cell count: 87
35.21s: read sectors failed, sense 0:0:0
35.26s: unit ready failed, sense 2:3a:0
35.30s: unit ready failed, sense 2:3a:0
35.30s: Medium removed!
35.30s: Reading sector 1716639 failed, final 3922624, debug_path 0
35.33s: read sectors failed, sense 0:0:0
35.38s: unit ready failed, sense 2:3a:0
35.41s: unit ready failed, sense 2:3a:0
35.41s: Medium removed!
35.41s: Reading sector 3781447 failed, final 3922624, debug_path 0

35.41s: Added cell Title, VTS 9, PGC 9, LU 1, Cell 1
State steps: 4
Highest steps: 1374
Highest total steps: 4593
Highest Button depth: 8
Total count: 1374
Total cell count: 88
35.46s: read sectors failed, sense 0:0:0
35.49s: unit ready failed, sense 2:3a:0
35.55s: unit ready failed, sense 2:3a:0
35.55s: Medium removed!
35.55s: Reading sector 3831186 failed, final 3922624, debug_path 0
35.58s: read sectors failed, sense 0:0:0
35.63s: unit ready failed, sense 2:3a:0
35.68s: unit ready failed, sense 2:3a:0
35.68s: Medium removed!
35.68s: Reading sector 1568422 failed, final 3922624, debug_path 0

35.68s: Added cell Title, VTS 8, PGC 1, LU 1, Cell 7
State steps: 6
Highest steps: 2256
Highest total steps: 5475
Highest Button depth: 9
Total count: 2256
Total cell count: 89
35.71s: read sectors failed, sense 0:0:0
35.74s: unit ready failed, sense 2:3a:0
35.85s: unit ready failed, sense 2:3a:0
35.85s: Medium removed!
35.85s: Reading sector 1621107 failed, final 3922624, debug_path 0
35.88s: read sectors failed, sense 0:0:0
35.91s: unit ready failed, sense 2:3a:0
35.97s: unit ready failed, sense 2:3a:0
35.97s: Medium removed!
35.97s: Reading sector 3702517 failed, final 3922624, debug_path 0

35.97s: Added cell Title, VTS 9, PGC 8, LU 1, Cell 1
State steps: 6
Highest steps: 2276
Highest total steps: 5495
Highest Button depth: 9
Total count: 2276
Total cell count: 90
35.99s: read sectors failed, sense 0:0:0
36.05s: unit ready failed, sense 2:3a:0
36.08s: unit ready failed, sense 2:3a:0
36.08s: Medium removed!
36.08s: Reading sector 3742410 failed, final 3922624, debug_path 0
36.13s: read sectors failed, sense 0:0:0
36.18s: unit ready failed, sense 2:3a:0
36.22s: unit ready failed, sense 2:3a:0
36.22s: Medium removed!
36.22s: Reading sector 1481887 failed, final 3922624, debug_path 0

36.22s: Added cell Title, VTS 8, PGC 1, LU 1, Cell 6
State steps: 8
Highest steps: 3385
Highest total steps: 6604
Highest Button depth: 9
Total count: 3385
Total cell count: 91
36.24s: read sectors failed, sense 0:0:0
36.30s: unit ready failed, sense 2:3a:0
36.33s: unit ready failed, sense 2:3a:0
36.33s: Medium removed!
36.33s: Reading sector 1524434 failed, final 3922624, debug_path 0
36.36s: read sectors failed, sense 0:0:0
36.41s: unit ready failed, sense 2:3a:0
36.46s: unit ready failed, sense 2:3a:0
36.46s: Medium removed!
36.46s: Reading sector 3631109 failed, final 3922624, debug_path 0

36.46s: Added cell Title, VTS 9, PGC 7, LU 1, Cell 1
State steps: 8
Highest steps: 3402
Highest total steps: 6621
Highest Button depth: 9
Total count: 3402
Total cell count: 92
36.49s: read sectors failed, sense 0:0:0
36.53s: unit ready failed, sense 2:3a:0
36.58s: unit ready failed, sense 2:3a:0
36.58s: Medium removed!
36.58s: Reading sector 3665249 failed, final 3922624, debug_path 0
36.61s: read sectors failed, sense 0:0:0
36.66s: unit ready failed, sense 2:3a:0
36.72s: unit ready failed, sense 2:3a:0
36.72s: Medium removed!
36.72s: Reading sector 1412023 failed, final 3922624, debug_path 0

36.72s: Added cell Title, VTS 8, PGC 1, LU 1, Cell 5
State steps: 10
Highest steps: 4733
Highest total steps: 7952
Highest Button depth: 9
Total count: 4733
Total cell count: 93
37.08s: read sectors failed, sense 0:0:0
37.13s: unit ready failed, sense 2:3a:0
37.16s: unit ready failed, sense 2:3a:0
37.16s: Medium removed!
37.16s: Reading sector 1447934 failed, final 3922624, debug_path 0
37.19s: read sectors failed, sense 0:0:0
37.25s: unit ready failed, sense 2:3a:0
37.28s: unit ready failed, sense 2:3a:0
37.28s: Medium removed!
37.28s: Reading sector 3507939 failed, final 3922624, debug_path 0

37.28s: Added cell Title, VTS 9, PGC 6, LU 1, Cell 1
State steps: 10
Highest steps: 4748
Highest total steps: 7967
Highest Button depth: 9
Total count: 4748
Total cell count: 94
37.31s: read sectors failed, sense 0:0:0
37.36s: unit ready failed, sense 2:3a:0
37.41s: unit ready failed, sense 2:3a:0
37.41s: Medium removed!
37.41s: Reading sector 3567932 failed, final 3922624, debug_path 0
37.44s: read sectors failed, sense 0:0:0
37.49s: unit ready failed, sense 2:3a:0
37.53s: unit ready failed, sense 2:3a:0
37.53s: Medium removed!
37.53s: Reading sector 1059022 failed, final 3922624, debug_path 0

37.53s: Added cell Title, VTS 8, PGC 1, LU 1, Cell 1
State steps: 11
Highest steps: 5491
Highest total steps: 8710
Highest Button depth: 9
Total count: 5491
Total cell count: 95
37.56s: read sectors failed, sense 0:0:0
37.61s: unit ready failed, sense 2:3a:0
37.66s: unit ready failed, sense 2:3a:0
37.66s: Medium removed!
37.66s: Reading sector 1118722 failed, final 3922624, debug_path 0
37.70s: read sectors failed, sense 0:0:0
37.75s: unit ready failed, sense 2:3a:0
37.80s: unit ready failed, sense 2:3a:0
37.80s: Medium removed!
37.80s: Reading sector 1329934 failed, final 3922624, debug_path 0

37.80s: Added cell Title, VTS 8, PGC 1, LU 1, Cell 4
State steps: 12
Highest steps: 6310
Highest total steps: 9529
Highest Button depth: 9
Total count: 6310
Total cell count: 96
37.83s: read sectors failed, sense 0:0:0
37.88s: unit ready failed, sense 2:3a:0
37.92s: unit ready failed, sense 2:3a:0
37.92s: Medium removed!
37.92s: Reading sector 1370493 failed, final 3922624, debug_path 0
37.95s: read sectors failed, sense 0:0:0
38.00s: unit ready failed, sense 2:3a:0
38.05s: unit ready failed, sense 2:3a:0
38.05s: Medium removed!
38.05s: Reading sector 3408000 failed, final 3922624, debug_path 0
Click to expand...

and many more

full of read errors and attempts to remove the disc?
 
Ch3vr0n said:
playing is not the same as ripping (reading), and if it's plugged into a USB 2.0 port then something else must be going on

but as far as that logfile goes. Here's your problem.



and many more

full of read errors and attempts to remove the disc?
Click to expand...

Interesting..

Would you say that it's safe to assume the drive is going bad?
 
:bang::eek:Bad USB cable:eek::bang:

Thanks everyone.... [hangs head and quietly leaves the room]
 
ddiehl said:
:bang::eek:Bad USB cable:eek::bang:

Thanks everyone.... [hangs head and quietly leaves the room]
Click to expand...

Hardware after all! That kind of stuff happens all the time. You would be surprised at the time and resources that get devoted to troubleshooting networking issues at big companies that all boil down to something like a cable running under a desk and a person has been rolling their chair over it.
 
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