Unable To Load Device Driver

Discussion in 'CloneCD' started by Antec, Apr 12, 2008.

  1. Antec

    Antec Member

    I have read the other posts that were regarding this issue except my situation is a bit different. I am trying to use it on a VPS running server 2003 64bit. The program installs fine but then after i restart i receive the error "Unable to load CloneCD device driver! windows must be restarted."

    I have restarted a couple of times. And yes I have un-installed a couple of times as well. I am receiving an error in the event viewer:

    The ElbyCDIO Driver service failed to start due to the following error:
    This driver has been blocked from loading

    Type: Error
    Event ID: 7000

    Microsoft's help is as follows:

    PHP:
    Explanation 
    Service Control Manager 
    (SCMcould not start the specified serviceprobably because the service is not configured correctly.
     
        
    User Action 
    Do one or all of the following:

    Review the error information displayed in the message.
    Verify that the service password has not expired.
    Verify that the service is in the correct location.
    Verify that the service is not infected with a virus.
    To display the WIN32_EXIT_CODE error that SCM encountered when trying to start the programat the command prompttype
    sc query service name
    The information displayed can help you troubleshoot possible causes 
    for the error.
    If 
    the WIN32_EXIT_CODE is zerothen SCM did not attempt to start the service because the error was detected first.
     
    lol not much help there.

    Any ideas?
     
  2. Webslinger

    Webslinger Retired Moderator

    I don't see 2003 64 bit listed under system requirements:

    http://www.slysoft.com/clonecd.html

    "Windows 98/98SE/ME/2000/XP/XP64/VISTA/VISTA64"
     
  3. Antec

    Antec Member

    server 2003 is XP with added services and programs
     
  4. Webslinger

    Webslinger Retired Moderator

    Yes, I realize that, but I don't see 2003 64 bit officially supported. It seems to me that if it were it would be listed.

    What happens if you try not running it on a VPS?
     
  5. Antec

    Antec Member

    ok lets say it is XP64 bit then...same issue
     
  6. Webslinger

    Webslinger Retired Moderator

  7. Webslinger

    Webslinger Retired Moderator

    Actually, now that I think about it, I'm not sure Clonecd would work properly on a local system over a server (except on the server that Clonecd is installed on). I think the driver would need to be installed locally, and consequently, the driver would also need to be listed locally in the filter stack in the local computer's registry. But I could be wrong.
     
    Last edited: Apr 12, 2008
  8. Antec

    Antec Member

    it is installed on the server...and no im not tryin to use it remotely...the iso i need to mount is located on the server and all rights and access is setup correctly as well as DEP
     
  9. Webslinger

    Webslinger Retired Moderator

    Then either the issue is a compatibility issue with Windows 2003--or Clonecd isn't installed properly, in which case, I recommend you go through these steps: http://forum.slysoft.com/showthread.php?t=3652 (especially 1 and 4 . . . and note that step 4 requires you to post information).
     
  10. Antec

    Antec Member

    ===============================================
    Filter Driver Load Order - ImgBurn v2.4.1.0
    ===============================================

    Upper Device Filter: redbook
    Upper Class Filter: [None Found]
    Device: CD/DVD-ROM Device
    Lower Class Filter: ElbyCDFL
    Lower Device Filter: [None Found]

    Filter Name: redbook
    File Name:
    File Version:
    File Description:
    Product Name:
    Product Version:
    Company Name:
    Copyright:

    Filter Name: ElbyCDFL
    File Name: C:\WINDOWS\System32\Drivers\ElbyCDFL.sys
    File Version: 5, 2, 1, 3 [5.2.1.3]
    File Description: ElbyCDIO Filter Driver
    Product Name: CloneCD
    Product Version: 5, 2, 1, 3 [5.2.1.3]
    Company Name: SlySoft, Inc.
    Copyright: Copyright (C) 2003 - 2006 SlySoft, Inc.
     
  11. Webslinger

    Webslinger Retired Moderator

    That's all that's listed? In XP, by default, there's one other . . .

    Yeah, anyway, I'm out of suggestions. You can try contacting Slysoft if you want: http://www.slysoft.com/contact.html
     
  12. Antec

    Antec Member

    ya thats it...see the issue is that something is not allowing the driver to load...not to sure what it is...i went through everything i could think of. I even tried other virtual drive software and they either won't finish installing after the reboot or will give the same error.
     
  13. Webslinger

    Webslinger Retired Moderator

    No, that is the Clonecd driver. I would have expected imapi to be listed, since that's typically listed in XP by default.

    I'm not sure what would be blocking it from loading (antivirus, security software maybe?).

    Again, if you would like, you can contact Slysoft: http://www.slysoft.com/contact.html
     
  14. JediCreator

    JediCreator New Member

    Same problem for me.

    I have a Plextor 760A 1.07fw

    I was able to use all slysoft software in the past, Now it tells me my drives are not compatible.

    ===============================================
    Filter Driver Load Order - ImgBurn v2.4.1.0
    ===============================================

    Upper Device Filter: redbook
    Upper Class Filter: SiRemFil
    Device: CD/DVD-ROM Device
    Lower Class Filter: PxHelp20
    Lower Class Filter: AnyDVD
    Lower Class Filter: ElbyDelay
    Lower Class Filter: ElbyCDFL
    Lower Device Filter: imapi

    Filter Name: redbook
    File Name: C:\WINDOWS\System32\DRIVERS\redbook.sys
    File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    File Description: Redbook Audio Filter Driver
    Product Name: Microsoft® Windows® Operating System
    Product Version: 5.1.2600.2180
    Company Name: Microsoft Corporation
    Copyright: © Microsoft Corporation. All rights reserved.

    Filter Name: SiRemFil
    File Name: C:\WINDOWS\system32\DRIVERS\SiRemFil.sys
    File Version: 1, 1, 7, 0 [1.1.7.0]
    File Description: Filter driver for Silicon Image SATALink controllers.
    Product Name:
    Product Version: 1, 0, 0, 0 [1.0.0.0]
    Company Name: Silicon Image, Inc.
    Copyright: Copyright (C) 2005-2007 Silicon Image, Inc.

    Filter Name: PxHelp20
    File Name: C:\WINDOWS\System32\Drivers\PxHelp20.sys
    File Version: 3.00.78a [3.0.78.0]
    File Description: Px Engine Device Driver for Windows 2000/XP
    Product Name: PxHelp20
    Product Version: [2.0.0.0]
    Company Name: Sonic Solutions
    Copyright: Copyright © Sonic Solutions

    Filter Name: AnyDVD
    File Name: C:\WINDOWS\System32\Drivers\AnyDVD.sys
    File Version: 6.4.0.4
    File Description: AnyDVD Filter Driver
    Product Name: AnyDVD
    Product Version: 6.4.0.4
    Company Name: SlySoft, Inc.
    Copyright: Copyright 2002 - 2008 SlySoft, Inc.

    Filter Name: ElbyDelay
    File Name: C:\WINDOWS\System32\Drivers\ElbyDelay.sys
    File Version: 5, 1, 0, 1 [5.1.0.1]
    File Description: Elby Delay Lower Filter Driver
    Product Name: CDRTools
    Product Version: 5, 1, 0, 1 [5.1.0.1]
    Company Name: Elaborate Bytes AG
    Copyright: Copyright (C) 2003 - 2006 Elaborate Bytes AG

    Filter Name: ElbyCDFL
    File Name: C:\WINDOWS\System32\Drivers\ElbyCDFL.sys
    File Version: 5, 2, 1, 3 [5.2.1.3]
    File Description: ElbyCDIO Filter Driver
    Product Name: CloneCD
    Product Version: 5, 2, 1, 3 [5.2.1.3]
    Company Name: SlySoft, Inc.
    Copyright: Copyright (C) 2003 - 2006 SlySoft, Inc.

    Filter Name: imapi
    File Name: C:\WINDOWS\system32\DRIVERS\imapi.sys
    File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    File Description: IMAPI Kernel Driver
    Product Name: Microsoft® Windows® Operating System
    Product Version: 5.1.2600.2180
    Company Name: Microsoft Corporation
    Copyright: © Microsoft Corporation. All rights reserved.
     
  15. Webslinger

    Webslinger Retired Moderator

    Do not post in other people's troubleshooting threads unless you wish to assist them please. Click http://forum.slysoft.com/showpost.php?p=87585&postcount=4 and read fully

    So do I. But what I don't have are old versions of Anydvd and Clonedvd on my computer. So, I recommend you update.

    Also, I can't reproduce your problem on two different computers (one with XP and one with Vista 64 bit ultimate edition) and both have a PX-760a in them.

    That said, you might want to try not having media in the drive when you start Clonecd.