Trying to purchase Anydvd hd

Discussion in 'Purchase and License Keys' started by Sean Oakley, Dec 17, 2018.

  1. Sean Oakley

    Sean Oakley New Member

    Hi There,
    Hope one of the Admins or one of the other staff members can help me, I have been trying 5 times today to pay for your software Anydvd hd I get a message when I submit payment ,
    It comes back with an error
    Order not processed!
    Payment PS9-ZVV for Order OGD-Y9P over 60.00 EUR Reference #15609585 was rejected: -993: Refused

    I read my email saying phone you bank and tell them to remove restriction, well I have phoned my bank 5 times today and they said there is no restriction, so the issue is at your end, please can you help me as I would like to buy your software straight away as soon as possible.
    I am from the united kingdom just encase you ask where im from
    Regards
    Sean
     
    Last edited: Dec 17, 2018
  2. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Last edited: Dec 17, 2018
  3. Sean Oakley

    Sean Oakley New Member

    Hi again,
    forgot to mention my Anydvd hd trial runs out on 22/12/2018, if this as not been fixed is there any chance of my trial to be extended ??
    Please let me know guys , much appreciated.
    Regards
    Sean
     
  4. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    1 thing at at time. Yes trials can be extended if need be.
     
  5. Sean Oakley

    Sean Oakley New Member

    Thanks Ch3vron , just asking the question
     
  6. Sean Oakley

    Sean Oakley New Member

    Thanks Guys for your help, Jill as just email me about resetting my trial , do I have to uninstall anydvd hd then redownload it again to get another 30 days, please help ,
    Thanks again
     
  7. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    If Jill is in contact with you, do as she says. If she doesn't say anything about uninstalling then it's not needed

    Verstuurd vanaf mijn Nexus 6P met Tapatalk
     
  8. grendizer

    grendizer New Member

    Hello, 10 mn ago I tried to purchase a lifetime license for Any DVD HD with the christmas discount.

    When I tried to pay with Mastercard, I got the same message as in the 1st post: "Payment PS9-ZVV for Order OGD-Y9P over 60.00 EUR Reference #15609585 was rejected: -993: Refused"

    Then I received an email saying :
    "Your card issuing bank has refused our charge. Please, call them and tell them to accept charges from 'Versute.NET' in Kazakhstan. Your card issuer will lift this restriction when you tell them to do so.
    Once your card issuer has white-listed us, go to our website and re-order."

    Kazakhstan? This seems weird to me and I'm not sure I want to send money to this country. AnyDVD is an American product right?
    Can I use Paypal instead?

    Thanks for your help.
    Gz
     
  9. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    No it's not an American product. It's not located anywhere. Redfox doesn't have a central location, they don't have an office, CEO... Redfox are 'outlaws' by American government standards. Which is why they can't use first class payment providers and have to resort to less excellent ones in different locations.

    PayPal as has been said multiple times, will NEVER happen. They dont want to find business with developers for software that removed encryptions. It wasn't possible under slysoft it won't be under redfox either.

    Verstuurd vanaf mijn Nexus 6P met Tapatalk
     
  10. grendizer

    grendizer New Member

    OK thanks for your reply. Is there any other, safer way to pay, than to phone my bank and authorize a payment to Kazakhstan?
     
  11. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Virtual currencies such as bitcoin

    Verstuurd vanaf mijn Nexus 6P met Tapatalk
     
  12. grendizer

    grendizer New Member

    I never used Bitcoin before and I just read about it on the web. Oh my gosh it is so complicated... Just to buy an app you need to open some kind of bank account and do many other things.
    If no other solution to buy this app is offered, I wonder how can Redfox sell their products.
     
  13. blank

    blank Well-Known Member

    In the end bitcoin or litecoin is very easy to use.
     
  14. blank

    blank Well-Known Member

  15. grendizer

    grendizer New Member

    Well I paid with Bitcoin after all. It was much more simple and safe than what I was fearing. I used Coinbase.com, pretty straight forward.
    Now I got AnyDVD v8 and my Little House on the Prairie blu ray runs fine!
     
    blank and whatever_gong82 like this.
  16. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Indeed it is. Some sites make it look a lot more complicated than it actually is. That's what I thought of it at first too

    Sent from my Nexus 7 with Tapatalk
     
    whatever_gong82 likes this.
  17. blank

    blank Well-Known Member

    Great!