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Transformers - Age of Extinction

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suzyq67

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I backed up my blu-Ray of transformers and I have no sound. The blu-ray plays on my computer with full sound but not in my blu-ray player. Is this an atmos problem or the blu-ray player issue? I have no problem with other discs in my player and this is my first blu-ray backup. I had no error codes and disc completed as expected. Thanks for your help.
 
Does the original play back properly on your set top player?
 
No sound just on blu-ray

Yes the original plays fine and the backup plays fine but only on the computer. When I try in the blu-ray I have picture but no sound.
 
I don't see the symbol on the case .... it does say Dolby digital Atmos.
Could it be a regional issue?
 
Last edited:
Im not sure how to do that but will figure it out and get it to you.
 
suzyq67 said:
Im not sure how to do that but will figure it out and get it to you.
Click to expand...
This might help you

Hidden hotkey:
--------------
If CloneBD finishes transcoding succesfully, there will be no button "Send log file ...".
However, should you want to send a bug report or save the log file, just hold down the
Alt key and 2 additional buttons will appear, this is exactly your situation, it completed transcoding successfully but you have no sound, a log file will tell me why. Thank you
 
SlyFox 1 said:
This might help you

Hidden hotkey:
--------------
If CloneBD finishes transcoding succesfully, there will be no button "Send log file ...".
However, should you want to send a bug report or save the log file, just hold down the
Alt key and 2 additional buttons will appear, this is exactly your situation, it completed transcoding successfully but you have no sound, a log file will tell me why. Thank you
Click to expand...


I sent the log file to you hope that helps!
 
Thank you for looking into this and looking forward to a fix for the atmos issue. Just wanted to mention that I realize there is a huge discussion on the Cinavia issue also but I have noticed that it all has to do with blu-ray disks but there are dvd disks with cinavia too.....it seems to be a real stumper on how to fix this issue. I own a few of the products on your website and have been beyond pleased with all of them and am currently waiting to see the progress with CloneBD....it looks like a very promising program .... and looking forward to adding it to my library.
 
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