Could you please just tell me how to create the log file you want.
a) Ensure Anydvd is running.
b) Put the problematic original movie dvd in your
burner. Wait for Anydvd to scan the disc.
c) Right click the red fox icon on your toolbar.
d) Select "Create Logfile"
e) Wait for Anydvd to create a log file.
f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
g) Windows Explorer will open, and you will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
h) When replying or posting in the Slysoft forums, look for the icon that looks like
(in other words, look for the paperclip after clicking "quote" or when creating a new thread)
i) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
j) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
k) Click the "Browse" button, and locate and select the .zip file you created.
l) click "upload"
m) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at
I have no idea what you mean by "new user account", but am willing to try anything different if you think it might help.
To open the User Accounts tool, open Control Panel from the Start menu, and then double click User Accounts.
A. Click Create a new account in the Pick a task list box.
B. Type the name that you want to use for the account, and then click Next.
C. Select the desired account type, and then click Create Account.
Then log into that new user account, and install just Anydvd and Clonedvd.
This is worth mentioning again:
I noticed you still have DLACTRLW.EXE running. It's part of Drive Letter Access.
Also, don't run DVDLauncher.exe
Kill/end these processes before using Clonedvd (you do this through windows task manager. Select the process, and click "end task").