[Resolved]PV Canada: The Vampire Diaries S01E03 is missing English subtitle

[rf4m3]

Prime Video Canada: The Vampire Diaries Season 1 Episode 3 has no English subtitle. All other episodes have English subtitle. Please fix. Thanks.

Note: AS version 1.4.2.1.

 

[jsi89]

Episode in question does not have English subtitles when streamed from the provider. If the subtitle stream doesn't exist, AS can't recognise it. Please check. Thanks.

 

[RedFox 1]

A screenshot is not a logfile.

 

[jsi89]

A screenshot is not a logfile.

Log file not even necessary; it's a complete non-event.

 

[RedFox 1]

So its resolved?

 

[rf4m3]

jsi89 was right. I tried to stream S01E03, it doesn't also have English subtitle, so it's an issue with PV (not AS).

RedFox 1, you may close this subject. Thanks.

 

[RedFox 1]

Thank you.

 

[Jimc115]

Vampire Diaries are also on HBOMAX if you have access.