[Resolved] HULU - expanded subscription service issues

[lajoes]

I just upgraded my HULU subscription to their expanded, all you can eat buffet so I can access more of their content that is not available through the "no adds" version.

Unfortunately, I have run into the following situation:

In the past, on the original subscription, if a movie wasn't available, it would be grayed out when searched for, or I would get a pop up saying that that title wasn't available under that subscription. So, being bored, I upgraded hoping to access those hidden lost gems lurking in the shadows and out of reach.

Well, it worked for some (see attached logs & pictures) and not for others (touched by an angel).

However, back to the attached files: Is this a continuation of where HULU queued titles "jump" and wont download? Note that this was the only title in the queue, whereas that HULU queue issue is for multiple titles lined up and waiting.

 

[Don922]

After you upgraded did you log out of Hulu and then log back in?

 

[lajoes]

Yes, logged out and in several times and even rebooted.

 

[lajoes]

It was after those several attempts that I finally decided to post my question.

 

[lajoes]

OK, I don't know why, but the download worked today.

I don't know what changed, or updated....

But I'm

 

[RedFox 1]

OK, I don't know why, but the download worked today.

I don't know what changed, or updated....

But I'm

I know what changed. We fixed it server side. Thank you for the log files.

 

[lajoes]

Redfox 1 Thanks...and now you know the rest of the story....