Question on Log Files

Discussion in 'AnyStream' started by RickDR, May 20, 2021.

  1. RickDR

    RickDR Active Member

    Are log files created on start and kept up-to-date as we use AS or are they created upon error trap? My current no data in language and audio doesn't error out and I have assumed there is no log file. In that case sending a screen shot is best?
     
  2. Ch3vr0n

    Ch3vr0n Translator NL

    That depends on your AnyStream settings. But default they're created with every download you make, the moment your start the download.

    Sent from my Pixel 3 XL using Tapatalk
     
  3. Prospere

    Prospere RedFox Development Team

    Screenshot merely shows the problem is there, which we need no specific evidence for. The log, however, contains all the information we need in order to locate and eliminate the root of the problem. If the log is not automatically created upon download completion (which you may change in settings), or if you are not able to initiate a download, then you should create a log by going to the "File" menu (upper left corner of the AnyStream window) and selecting the "Create log file". This would pop up the explorer window prompting you to save the generated log file. That file is what we need.
     
    whatever_gong82 likes this.
  4. RickDR

    RickDR Active Member

    Thanks, I will set it up to log all the time for the time being.
     
    whatever_gong82 likes this.