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Question about free accounts due to service providers

Yraen

Yraen

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Dec 17, 2007
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I searched for the answer to this but was unable to find anything. Some of my streaming services are free due to some of the service accounts I have. With some of these accounts I sign in with a provider but it doesn't seem to work with AS. I get a screen stating that if I used an app to log in to close this window.

upload_2022-1-16_13-10-41.png

If I log in through a browser everything is fine. Any helpful tips or suggestions?
 
I really never saw that screen, how about a log file? What streaming service are you using that you get this with?
 
I have the SAME issue as OP and have had it since December when I signed out and have been unable to sign in. Streaming service is HBO Max and the provider is Direct TV on my end. I have attatched the logfile I just made where I try to login.
 

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wizisi2k said:
I have the SAME issue as OP and have had it since December when I signed out and have been unable to sign in. Streaming service is HBO Max and the provider is Direct TV on my end. I have attatched the logfile I just made where I try to login.
Click to expand...
Thanks. I will get yours to the correct people also.
 
wizisi2k said:
I have the SAME issue as OP and have had it since December when I signed out and have been unable to sign in. Streaming service is HBO Max and the provider is Direct TV on my end. I have attatched the logfile I just made where I try to login.
Click to expand...

While it would be nice to have the 3rd party provider login issue in AS resolved, there is an easy solution for HBO Max.

Close AS.
Use a web browser to login to hbomax using the 3rd party provider authentication.
Go to the hbomax account information. There it will list your email address and an option to set a password.
Set a password. You no longer need to use the 3rd party credentials to login to hbomax.
Open AS and login to hbomax using the email and password from the account page.
 
I can confirm I had done this a month or so ago when I had the same issue with provider signon to authenticate, and it works fine now for HM after setting a password to login with.
 
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