Problem connecting to AnyDVD update server!

Discussion in 'AnyDVD HD (Blu-ray issues)' started by RalphK, Apr 18, 2017.

  1. RalphK

    RalphK New Member

    Hello! I am having problems connecting to AnyDVD update server for my blu-ray disc. It won't allow me to rip the disc at all.

    Drive (Hardware) Region: 1
    Drive supports AACS version: 1

    Current profile: BD-ROM
    Media is a Blu-ray disc.

    Total size: 11002016 sectors (21488 MBytes)
    Video Blu-ray label: AjinBD-3
    Media is AACS protected!
    AACS MKB version 62
    Problem connecting to AnyDVD update server!
    ERROR processing Blu-ray disc!


    I have attached the log file. Anyway to fix this? I have never experienced this before.
     

    Attached Files:

  2. Hackerjac

    Hackerjac Well-Known Member

    I might be mistaken, but looks like your using a hacked version of AnyDVD
     
  3. 2chankarakita

    2chankarakita Member

    I'm "registered" user. I have same toruble, So it is not the proble whether hacked or not.
    Anyway, Pls resolve the issue on "Redfox side", right Now !
    Do not say like "Give me the log !" It's your problem, Redfox !!
     
    RalphK likes this.
  4. RalphK

    RalphK New Member

    Yes, you are mistaken. I have purchased the lifetime license of the product. I have supported anyDVD ever since slysoft. I have the latest version of anyDVD installed as well.
     
  5. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Please do not make that statement unless you know what to look for. The logfile indicates this is a licensed version.

    @2chan I'd wait a couple hours and try again, it could be a server problem. @Ivan can you check?

    Verstuurd vanaf mijn Nexus 6P met Tapatalk
     
    BRCS likes this.
  6. 2chankarakita

    2chankarakita Member

    Seems like Server is up and back to normal.
    Thanks Ivan and team !!
     
  7. Smoky Ham

    Smoky Ham Member

    I attempted a backup this morning and got blank files. I figured that the content cops had struck again. Glad that it was (hopefully) a minor technical issue. :cool:
     
  8. jhkraus

    jhkraus Member

    unable to also connect to file server. Logfile sent
     

    Attached Files:

  9. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    @Ivan new server issue?

    Verstuurd vanaf mijn Nexus 7 met Tapatalk
     
  10. jhkraus

    jhkraus Member

    Yes-same problem as above posts.
     
  11. scottyj

    scottyj Member

    Hi, I have the same problem, plus an "error retrieving bus encryption keys" I have attached my logs for reference.
     

    Attached Files:

  12. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    You are using a cracked version. Cracked versions DO NOT work, no matter how much the crackers make you think it does. Please get a license and it will work just fine.
     
  13. scottyj

    scottyj Member

    This is not a "cracked version." I can send my receipt of purchase to someone if needed.
     
  14. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    The logfile begs to differ
     
  15. scottyj

    scottyj Member

    Should I private message you (Ch3vr0n) the receipt?
     
  16. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    no. @James should take a look but pretty sure he'll agree.
     
  17. scottyj

    scottyj Member

    K, Thanks. I just opened a ticket on the RedFox website. Hopefully we can get this resolved. Thank you for your quick replies.
     
  18. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    agree as in "that's a cracked version" according to the logfile
     
  19. scottyj

    scottyj Member

    So, from what I can tell I have been duped. I purchased the software from the Software Depot (http://softwarestoragehouse.com) and they're selling cracked licenses/the latest license seems to be once a legit license that they are reselling to fools like me :'(
    DO NOT BUY SOFTWARE FROM THE SOFTWARE DEPOT!!!!!!
    Thanks Ch3vr0n for your responsiveness/help. In my ticket I included more information about this, but I'm not sure if you have access/want to my ticket.
    I have also filed a complaint with the BBB. I hope they get taken down.
     
  20. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    That place is not a licensed reseller for AnyDVD. There's only 1 place you can make a correct purchase and that's through the redfox shop on the main website. They're not selling you a legit license, you were sold a cracked version. Ask for a refund or do a chargeback. Use that cash to get a license here ;) And no i do not have access to your ticket. I'm only a forum moderator, not a support staff member.