Resolved Oops, something went wrong (hbomax)

[barra51]

Hi team,

I purchased 1 year sub. for this provider. My creds worked fine in firefox/chrome, in Anystream I get:

Oops, something went wrong.

So I can't log in. Version Im using is 1.6.7.0.

Attached my log file.

Thank you in advance.

 

[CBrigger]

Try the new beta 1.6.7.1

 

[John]

Works fine for me. Are you trying to log in through a provider? Any proxies or VPN?

 

[RedFox 1]

Go to the HBO website and change your password.

 

[barra51]

Try the new beta 1.6.7.1

Tried. . . same result.

Works fine for me. Are you trying to log in through a provider? Any proxies or VPN?

Actually no, I bought the account from the official HBO site. No proxies or VPN or something related.

Go to the HBO website and change your password.

Done, still same problem.

 

[RedFox 1]

Try logging into the website HBOMax, not Max and logging out of all devices. Then reboot your computer and log in again.

 

[barra51]

Try logging into the website HBOMax, not Max and logging out of all devices. Then reboot your computer and log in again.

Tried that with no luck. . .

. . . But what have worked is to change the password from Anystream. When I did change my password from the HBOMax site in Firefox, they sent me a passcode. From Anystream, they sent me a link to my email, and after changing for the second time, then AnyStream successfully logged to this provider.

Thank you so much for the help!

 

[RedFox 1]

So your issue is now resolved. I am happy to hear that.