I had been using AnyDVD successfully for some time on my Windows Vista Media Center PC (32-bit OS). Recently I upgraded to a new PC, same OS. When I install AnyDVD, Windows does not recognize any DVD's that I insert into the drive. AnyDVD scans the drive, and provides information as if the drive should be ready (see attached screenshots) but Windows Explorer just ejects the DVD when I try to navigate to it, and no DVD software will recognize that there is a DVD in the drive. Any idea what the problem could be? Is there incompatibility with the DVD drive installed in this new PC? I'm running the latest version, 18.104.22.168.