OK, I've have forever license to anydvdHD and cloneBD for months. I noticed blurays which during recompression stalled at the beginning (fixed in newest release - movies were 'Young Frankenstein', 'Dark Shadows', and '40 Year old virgin') and I wanted to be helpful and let someone know. I contacted elby and they said they could not help because of copyrighted material and I should contact slysoft. OK, here I go. I contacted slysoft through contact page and didn't get response within 48 hours (during weekdays). So I tried to join slysoft forum and got to the point of wait for email confirmation which I didn't get a response within 48 hours. I went back into the forum and resent the email and waited another 48 hours, no response. I then used slysofts contact page for help and sent message and didn't get response within 48 hours. I was going to write to elby, but I thought I would switch my contact email address from an AT&T address to a godaddy hosted address and try again. I resent email via forum, bam I got the email via godaddy hosted address immediately, replied, and within minutes was accepted into form with another email message. SO, why no email through AT&T email address *******@sbcglobal.net? I would really like to use the AT&T email address as godaddy address I used is for company I did some tech support work for. Any help would be appreciated. By the way, I was watching SPAM filtered email religiously and although I get spam, I didn't get anything from slysoft.