I upgraded any DVD to 6.1.3.2 and have had problems after the upgrade. Nothing will copy. I uninstalled and reloaded my Key.AnyDVD and Key. CloneDVD onto the desktop. I have the Any DVD fox and clone DVD on my desktop. When I try and burn I get: Unable to read Video File C:/Document&Setting etc. " " """"""""""""""""""""""""""""" unable to open file __________________________________________ System cant find specific files. Be sure all required files are availabl. I was having no problems last night on using the software to do what ever I wanted. Any suggestions Thx,......Tim
Give us at least step 8 and 9 from here please (with full error messages): http://forum.slysoft.com/showthread.php?t=393
Unable to read Video File C:/Document&Setting etc. " " """"""""""""""""""""""""""""" unable to open file __________________________________________ This makes me think that CloneDVD is looking at the Documents folder for the DVD instead of the DVD drive. Am I missing something?
A full error message for starters . . . twaldnig, read and follow http://forum.slysoft.com/showthread.php?t=476 fully. (print it out if you have to)
I appreciate the help guys. Here is the information posted in the window below the drive letter. Summary for drive E: (AnyDVD 6.1.3.2) HP DVD WRITER 640B E152 04/11/17KRKE44603B Drive (Hardware) Region: 1 Media is a DVD. Booktype: dvd-rom (version 1), Layers: 2 (opposite) Size of first Layer: 1945440 sectors (3799 MBytes) Total size: 3847648 sectors (7514 MBytes) Video DVD (or CD) label: DVD_VIDEO Media is CSS protected! Video Standard: NTSC Media is locked to region(s): 1! RCE protection not found. DVD structure appears to be correct. Structural copy protection not found. Found & removed Autorun from Video DVD! Bad sector protection not found. Emulating RPC-2 drive with region 1! Also when I click on the Clone DVD2 desktop icon/next/browse for folder/ok/ I Get: Clone DVD2 Unable to read video files from C:/Documents and settings/HP_owner/my documents C:/Documents and settings/HP_owner/my documents/VIDEO_TS.IFO:unable to open Clicking details I get: File 0C:/Documents and settings?Hwner/mydocument/video_TS.IFO2 PS: I can not even make a copy of a previous copy that I have without getting this info. Everything was fine two days ago when I made copies. Only after downloading the update 6.1.3.2 did I start having problems Thanks again for taking the time to help me here. Tim
Spanky is correct. You need to select the drive letter that contains the original disc--and not your hard drive (not c: ). You need to select drive "E:" in step 8 from http://forum.slysoft.com/showthread.php?t=476 Click the circular arrow buttons to the right of "DVD video files". Choose your optical reader/drive. In this case, it's "E:"
Webslinger and Spanky. I feel like a bozo. Figured it was something simple. I did not have to do this step earlier. I was just able to click on the circular arrow button and it was directing me to the correct file. Thanks guys!!!!! Now I can get back to the fun!!! Tim
