Newbie, please forgive I'm one of the old men ~60

Discussion in 'CloneDVD' started by twaldnig, Mar 17, 2007.

  1. twaldnig

    twaldnig Member

    I upgraded any DVD to 6.1.3.2 and have had problems after the upgrade. Nothing will copy. I uninstalled and reloaded my Key.AnyDVD and Key. CloneDVD onto the desktop. I have the Any DVD fox and clone DVD on my desktop. When I try and burn I get:

    Unable to read Video File
    C:/Document&Setting etc.
    " " """"""""""""""""""""""""""""" unable to open file
    __________________________________________
    System cant find specific files.
    Be sure all required files are availabl.

    I was having no problems last night on using the software to do what ever I wanted.

    Any suggestions Thx,......Tim
     
  2. Webslinger

    Webslinger Retired Moderator


    Give us at least step 8 and 9 from here please (with full error messages):

    http://forum.slysoft.com/showthread.php?t=393
     
  3. Spanky

    Spanky Well-Known Member

    Unable to read Video File
    C:/Document&Setting etc.
    " " """"""""""""""""""""""""""""" unable to open file
    __________________________________________

    This makes me think that CloneDVD is looking at the Documents folder for the DVD instead of the DVD drive. Am I missing something?
     
  4. Webslinger

    Webslinger Retired Moderator

  5. twaldnig

    twaldnig Member

    I appreciate the help guys.

    Here is the information posted in the window below the drive letter.

    Summary for drive E: (AnyDVD 6.1.3.2)
    HP DVD WRITER 640B E152 04/11/17KRKE44603B
    Drive (Hardware) Region: 1

    Media is a DVD.
    Booktype: dvd-rom (version 1), Layers: 2 (opposite)
    Size of first Layer: 1945440 sectors (3799 MBytes)
    Total size: 3847648 sectors (7514 MBytes)

    Video DVD (or CD) label: DVD_VIDEO
    Media is CSS protected!
    Video Standard: NTSC
    Media is locked to region(s): 1!

    RCE protection not found.
    DVD structure appears to be correct.
    Structural copy protection not found.
    Found & removed Autorun from Video DVD!
    Bad sector protection not found.
    Emulating RPC-2 drive with region 1!

    Also when I click on the Clone DVD2 desktop icon/next/browse for folder/ok/ I Get:

    Clone DVD2
    Unable to read video files from

    C:/Documents and settings/HP_owner/my documents

    C:/Documents and settings/HP_owner/my documents/VIDEO_TS.IFO:unable to open

    Clicking details I get:

    File 0C:/Documents and settings?Ho_Owner/mydocument/video_TS.IFO2

    PS: I can not even make a copy of a previous copy that I have without getting this info.

    Everything was fine two days ago when I made copies. Only after downloading the update 6.1.3.2 did I start having problems

    Thanks again for taking the time to help me here.

    Tim
     
  6. Spanky

    Spanky Well-Known Member

    I guess I assumed that it was the complete error message, guess not :disagree:
     
  7. Webslinger

    Webslinger Retired Moderator

    Spanky is correct. You need to select the drive letter that contains the original disc--and not your hard drive (not c: ). You need to select drive "E:" in step 8 from http://forum.slysoft.com/showthread.php?t=476

    Click the circular arrow buttons to the right of "DVD video files". Choose your optical reader/drive. In this case, it's "E:"
     
    Last edited: Mar 18, 2007
  8. twaldnig

    twaldnig Member

    Webslinger and Spanky. I feel like a bozo. Figured it was something simple. I did not have to do this step earlier. I was just able to click on the circular arrow button and it was directing me to the correct file.

    Thanks guys!!!!! Now I can get back to the fun!!!

    Tim
     
  9. Webslinger

    Webslinger Retired Moderator

    Glad everything is working for you!