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MP4 Movies will not open up in Itunes

Discussion in 'CloneDVD mobile' started by hughes1724, Sep 14, 2007.

  1. hughes1724

    hughes1724 New Member

    I cannot get the movies to open up in Itunes on a gateway with windows vista premium. I keep getting an error message that says:

    Error: 2002 a bad public movie atom was found in the movie.

    I have another computer with vista on it and it doesn't have any problem converting the movies but it is vista home basic.

    Please help:confused:
  2. DrinkLyeAndDie

    DrinkLyeAndDie Retired Moderator

    Go to the blog of W. Jarrett Campbell and he has an entry HOWTO: Fix the "Error - 2002: a bad public movie atom was found in the movie" problem with mp4 video in iTunes / Quicktime on Vista concerning this topic. Credit for this goes to W. Jarrett Campbell.

    Apparently this is an issue when Windows Vista, iTunes & QuickTime are used. Presumably it's an issue with reading ID3 tags in MP4 files.

    The workaround:

    Note: If you wish to download the Tagger software please visit the blog that I linked to. I didn't include URLs in this posting other than the one pointing to the blog entry itself.

    See if it works.
    Last edited: Sep 15, 2007