Resolved MAX Issues-Fixed V1.8.5.1

[satanikmekanik]

Had an issue with MAX today that I've not encountered before. While downloading a few titles I was logged out. Upon signing back in there was a notification that profiles were unable to be loaded. I was able to log in from another device with no issue.

 

[RedFox 1]

Had an issue with MAX today that I've not encountered before. While downloading a few titles I was logged out. Upon signing back in there was a notification that profiles were unable to be loaded. I was able to log in from another device with no issue.

Go into the Max website and make sure your profiles are set correctly and not in Kids mode.

 

[SlipKid]

same issue - not in kids mode

 

[satanikmekanik]

My son's profile was in Kid's Mode, which hasn't effected AS before. I took it off, relaunched AS and am still experiencing the same issue.

 

[RedFox 1]

Can you try logging out and in again? Are you saying its okay on one computer and not okay on another? I think this is a temporary max issue in a region or regions, as you know MAX is expanding its network.

 

[satanikmekanik]

I have had to remove the provider tab and put it back again in settings in order to log in again. I have attempted it a few times. Most recently it went to the profile selection menu, then went blank again.

Hopefully you are correct that it is just a temporary issue.

Oh, and yes I can log in on my browser or phone with no issue. Only AS login is experiencing the problem.

 

[RedFox 1]

I cannot reproduce it, I know two of you have the same issue. Let's give it a bit of time and see if it continues.

 

[MikeD47170]

I closed AS because it had been left open for a couple of days and I wanted refresh it. When I opened it back up MAX had logged me out, when I logged back in the screen would not populate. I get a message that my profile and watch history have a new home, that goes away and there is a blank screen, no option to select profile or anything. Every time I try to restart the software to see if it will load I have to log back in.

 

[Defiant1]

Having exact same issue as of this morning

 

[Lonald]

Same issue here.

 

[ChuckH]

Same issue. I went to the Max tab, was logged out, tried to log in, got the error message about not being able to load profiles, then got a blank screen. I went to the Max website, logged in and chose the correct profile, closed AS, then reopened AS and tried to log in. I got the error message again, hit the retry button, had the profile selection screen appear for a fraction of a second, then went back to the blank screen again.

 

[Jambopaul]

I'm also having this issue. When I opened up AnyStream just now, I was logged out of Max, upon trying to log back in, I just get a completely blank screen. Refreshing with F5, clearing the cache, closing and reopening the tab, etc did not help. The option to adopt session from another browser was also greyed out.

 

[bjjones]

add me to the list with issues. Blank screen after login, tried it both by logging in via AS and then logged in from a browser and adopted cookies. Blank screen
Only tidbit I can add is when I first opened AS it had logged out of Max and was on a update your plan to annual savings screen.

 

[RedFox 1]

I can now reproduce this error. As I said the developers are aware. I appreciate your patience. I want to thank everyone for their logfiles, They help.

 

[RedFox 1]

The issues were all fixed in 1.8.5.1
Windows download 64 bit: https://download.redfox.bz/download/sandbox/SetupAnyStream_1.8.5.1_64bit.exe
Windows download 32 bit: https://download.redfox.bz/download/sandbox/SetupAnyStream_1.8.5.1_32bit.exe
Debian download: https://download.redfox.bz/download/sandbox/AnyStream_1.8.5.1_amd64.deb
Redhat download: https://download.redfox.bz/download/sandbox/AnyStream-1.8.5.1.x86_64.rpm
.tar.gz download: https://download.redfox.bz/download/sandbox/AnyStream_1.8.5.1.tar.gz
macOS download: https://download.redfox.bz/download/sandbox/AnyStream_1.8.5.1.dmg

Changelog AnyStream

1.8.5.1 2024-03-19

• Fix: Max: site updates caused failure to setup session
• Fix: Linux: ChookieThief should work with Firefox installations via snap now
• some minor changes and improvements
• updated languages

 

[testiles]

Able to log back into Max now.


Awesome!!



T

 

[RedFox 1]

We apologize for your inconvenience, our development team got right on this issue and fixed it plus added the cookie thief to Linux and Firefox.

 

[satanikmekanik]

Great job, ya'll!!!