An extremely long time ago, I purchased AnyDVD and CloneDVD, and used them a lot. That tapered off a lot, then stopped. The bank account and email addresses associated with those purchases are LONG gone and forgotten. The computer I put them on is eight years old, and dying. That computer was Windows 7. The new machine is windows 10. The old machine crashes BSOD every fifteen minutes or so, not practical to use any more, and can't figure out how to fix. People are telling me that games I bought and installed on the old computer can't be moved to the new computer. I don't understand why. I'm not very familar with tech stuff. But that is a side issue. However, I now want to back up some DVDS....copies of copies, if that matters. But I'm getting this error message: the code execution cannot proceed because ElbyDDIO.dll was not found. Reinstalling the program may fix this problem Well, at some point I guess I must have had some kind of password or registration, but that is long long forgotten, gone forever. Any hope or help out there?