TheLibra001
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- Joined
- Apr 5, 2021
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I had a lifetime license, upgraded to the new AnyStream Plus and received my new license key via email. I copied it to the desktop, double clicked it and the cursor just spins and the key file locks up.
I launched AnyStream to see if there is a way to manually add the key, as I can open the Key file in Notepad++ and see the key info. But, no such capability. I closed AnyStream, rebooted and once at the desktop, I got a message the product key is no longer valid "Wrong product version" and now I can't even used AnyStream at all. I tried to double click the license file and same result. Does not register the product. I also tried my old key and no go.
I have been a supporter and user of RedFox products since Slysoft and purchased everything they have ever produced. This is scenario doesn't make me happy.
I launched AnyStream to see if there is a way to manually add the key, as I can open the Key file in Notepad++ and see the key info. But, no such capability. I closed AnyStream, rebooted and once at the desktop, I got a message the product key is no longer valid "Wrong product version" and now I can't even used AnyStream at all. I tried to double click the license file and same result. Does not register the product. I also tried my old key and no go.
I have been a supporter and user of RedFox products since Slysoft and purchased everything they have ever produced. This is scenario doesn't make me happy.