Can someone please tell me what I am doing wrong. I am not very good at understanding the process of Clone DVD. I followed some direction I got out of the forum on how to burn a simple backup with CloneDVD. But it didn't work. When I looked in my CloneDVD file it didn't have the eraser file in it. So, I down loaded CloneDVD again and got rid of what I had. When it was installing the version I got an error message that said the file C:\programfiles\ElaborateBytes\CloneDVD2\WriteDVD.dll wouldn't install. Now what do I do? I am so lost. When I used the trial verion everything was perfect and that's why I puchased the programs. Can someone help me in plain English? Thank you sooooo much!