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I purchased my Anystream Pro upgrade and now it's deactivated my license

M

mikeas

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What's going on? When I launch now it says would I like a trial, nope, since I am running ina VM, that's not a good step.

License is Lxx-xxx
 
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mikeas said:
What's going on? When I launch now it says would I like a trial, nope, since I am running ina VM, that's not a good step.

License is Lxx-xxx
Click to expand...

An upgrade invalidates the old file, you're sent a new upgraded license file. Did you install that license file?
 
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Yup I launched the new file I'll try it again, maybe it just needs a double whack on the head.

SO if you launch the upgrade file on top of the existing one it seems to get confused, then deactivates you, then you can launch it agian and it works. Sound about right??
 
mikeas said:
Yup I launched the new file I'll try it again, maybe it just needs a double whack on the head.

SO if you launch the upgrade file on top of the existing one it seems to get confused, then deactivates you, then you can launch it agian and it works. Sound about right??
Click to expand...

Worked fine for me, installed the new file over the top, once. No problems yet. But to be fair, AS (or any other redfox product) does display a message to restart the software upon installing a license file. But if it wasn't open when installing the license file, you just open it.
 
I guess he got it to work, hasn't posted since Saturday.:whistle:
 
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