Dumpfile for DVD 'Case 39'

Discussion in 'AnyDVD HD (DVD issues)' started by Gary172, Apr 17, 2018.

  1. Gary172

    Gary172 Well-Known Member

    From 4/10/2018 to 4/14/2018 I tried to backup Case 39. I tried 2 different originals on each of 2 dvd drives. In the 4 attempts, I got a pop-up's that a 'AnyDVD_8.2.3.3_dump.zip' was created and to send it to bugs@redfox.bz. So I sent the last dump on 4/14/2018.

    I have not gotten any indication as to the receipt of the dump file or any indication of resolving the issue.

    Can anyone with knowledge of this troubleshooting please respond.

    Thank you kindly.

    Respectfully, Gary172
  2. James

    James Redfox Development Team Staff Member

    Which disc is this? Do you have an Amazon order link?
  3. Indyrod

    Indyrod Well-Known Member

  4. Gary172

    Gary172 Well-Known Member

    @Indyrod - thanks for your help.
    @James - I bought the disc from a local rental store. They were cleaning out their shelves of old (no kidding) dvd's. When the first disc generated two dump files, I brought it back and exchanged it for their other copy. No joy.
    Both discs are grey colored, copyrighted with several dates - 2007, 2011 by p*r@m%*nt
    I thought for sure the dump file would help???? just for sh%ts and grins, what does the dump file indicate, if anything?
    BTW - I really enjoyed the movie!!

    Thanks for all your help, regards, Gary
  5. James

    James Redfox Development Team Staff Member

    Please try AnyDVD
  6. James

    James Redfox Development Team Staff Member

  7. Gary172

    Gary172 Well-Known Member

    @James - Cool. I just sent another dumpfile from a 3rd disc. FYI the barcode on the dvd container is 0 9736347314 5.
    Out of curiosity, what do these dump files tell you?
    Regards, Gary

    Sorry - I didn't see the 'try anydvd
    I'll try this later today. THanks
  8. Gary172

    Gary172 Well-Known Member

  9. Gary172

    Gary172 Well-Known Member is working. Took over a minute to scan, but the disc is ripping. Thanks for all your help.
    Regards, Gary
  10. Gary172

    Gary172 Well-Known Member

    Ripped fine, no issues. running thru clonedvd. Looks good. Thanks.
    BTW - if I run into a similar issue on another dvd should I bother sending the dump file if one is generated?
  11. James

    James Redfox Development Team Staff Member

    Sure, but include all gory details, like disc title, country, EAN code if possible, when exactly does the dump happen, ....