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Question Disney+ unable to connect

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van_73

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Hello ! I took out a licence the day before yesterday.Since then I've been trying to connect to Disney+ but I can't. I've done various things, including formatting my PC and turning off the firewalls and Windows Defender. I can't do this (see the screen).I'm attaching the screen and the log file.

thx

Sans titre.png
 

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  • AnyStream_1.8.5.0.astlog
    29.4 KB · Views: 2
Have you uninstalled rebooted and reinstalled? Reformatting your PC is not necessary.
 
van_73 said:
Yes, I've done it, both before and after Windows upgrades.

It works with streamfab and keepstream, I don't have a proxy or vpn on my PC. I tried with older versions of anystream too, without success.
Click to expand...
I dont care about other programs. That helps nothing. Post another logfile, after you have tried to log in.
 
van_73 said:
Yes, I've done it, both before and after Windows upgrades.

It works with streamfab and keepstream, I don't have a proxy or vpn on my PC. I tried with older versions of anystream too, without success.
Click to expand...
Are you trying to access Disney in France?
 
Yes, I have access to Disney France on Firefox, Microsoft edge, chrome and on my phone.
RedFox 1 said:
Are you trying to access Disney in France?
Click to expand...
 

Attachments

  • AnyStream_1.8.5.0.astlog
    22.1 KB · Views: 2
RedFox 1 said:
I dont care about other programs. That helps nothing. Post another logfile, after you have tried to lonog in.
Click to expand...
now i have an error
 

Attachments

  • AnyStream_1.8.5.0.astlog
    14 KB · Views: 3
subscribers can stream Disney+ content that is available in the country/region they're in. To make sure you can still stream your favorite movies and shows while traveling, download them to your device.
van_73 said:
weird when I don't have a vpn and I can access Disney France on Firefox normally! Do you know how I can solve this country problem?
Click to expand...
 
Did you use our free trial? We offer a 30-download free trial just for this reason.
 
RedFox 1 said:
Did you use our free trial? We offer a 30-download free trial just for this reason.
Click to expand...
Yes, I used it in February, so I waited until the beginning of March to take out the subscription, and from then on I had this problem
 
van_73 said:
Yes, I used it in February, so I waited until the beginning of March to take out the subscription, and from then on I had this problem
Click to expand...
I would try fixing your DNS issue. Do you know how to flush your DNS?
 
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