Clone DVD mobile freezing at 99%

Discussion in 'CloneDVD mobile' started by matoond, Mar 31, 2013.

  1. matoond

    matoond New Member

    I have been using clone DVD mobile for quite some time now with no problems at all until now. I use AnyDVD in the background and clone dvd mobile to put whatever movies on my iphone or my sons itouch. Yesterday he wanted me to put both Stuart Little and Wreck It Ralph on his itouch. I had absolutely no problems with Stuart Little but Wreck it Ralph either copies with an audio glitch at approximately 56 min or displays "not responding" at 99%. I have tried to rip this 5 times now on 2 different computers. I have tried using the original disc and a copy and the result is the same. Again, like I said originally I have used SlySoft products for quite some time now and this is the first problem ever. Any suggestions are appreciated. Thanks!
     
  2. Frank

    Frank SlySoft Support Team

    Known issue

    There is a possible way to get around this 99% problem making MP4/MV4 files.

    Right click the program's start icon.
    Open "Properties"

    1. Set compatability to Windows XP service pack 2 for the following programs:
    - CloneDVD mobile.exe
    - ffmpeg.exe
    - mencoder.exe

    2. Allow "exlusion" of Bitdefender Total Security 2012 (or similar option in other anti-virus tools) for the following programs:
    - CloneDVD mobile.exe
    - ffmpeg.exe


    And if this works and you run into audio sync issues:

    Give this older version a try, please.

    http://sandbox.slysoft.com/beta/SetupCloneDVDmobile1802.exe

    Install and reboot.
     
  3. matoond

    matoond New Member

    First off I apologize for not including my OS I completely forgot. I am running Win 7 Home Premium service pack 1 64 bit, AMD Phenom II x4 965 3.4Ghz with 4 Mb memory. The Clone DVD Mobile software version I am (was) running is 1.9.0.1. I followed step 1 but was unsure on how to do step 2 so I tried to make the file. The attempt was not successful so I uninstalled that version and installed the older version you suggested. I did set the files to win XP service pack 2 compatability the tried it. It worked like a charm.....
     
  4. majordad

    majordad New Member

    Mine is freezing also. ver. 1.9.0.1

    The suggestions about compatibility did not help. I am running Windows Vista Home Edition SP2.

    Any other things to try?

    Regards,
    Joe
     
    Last edited: Aug 25, 2013
  5. pmarcucci

    pmarcucci Member

    Ditto!

    I too have used CloneDVDmobile for over 100 titles. The last successful backup was 11/19/2013 with V1.9.0.1. I just tried making a backup copy of Monster's University and on each of the 4 tried it hangs at 99% and will not complete (close the file) the process. I've had to reboot after every attempt. still using V1.9.0.1.
     
  6. frustrated

    frustrated New Member

    Clone DVD Mobile freezing at 19%

    Hi all

    I am a new user of CLONE DVD Mobile and just tried to copy a DVD. It copies fine as an AVI file but when i tried to copy to apple IPAD it froze at 19%. The response was that the frame rate differs from the container frame rate. not sure what the means or what to do about it?

    Any suggestions?

    Frustrated
     
  7. kurt

    kurt Member

    99% and solutions from Microsoft?

    Hi All!

    I am also plagued by this problem on WIn 7, 64bit, SP1 fully patched. Interestingly Windows itself directed me to a fix when the app crashed after I applied the compatibility mode suggested above. The site contains new versions of mplayer and the associated sub programs dated December of 2013.

    Has anyone tried these yet?

    The site recommended by MS is:

    http://sourceforge.net/projects/mplayer-win32/files/

    PS: I am running the latest beta 1.9.0.7 and AnyDVD (latest as well).
     
  8. kurt

    kurt Member

    I know how to complete the MP4 file!

    When your system is hung at 99%, hit CTR-ALT-DEL, go to Processes tab, mencoder.exe will be running at about 13% cpu (depending on your rig). Select it and hit end process. This closes the MP4 file!!! All is well with the final file!8)
     
    Bubbator likes this.
  9. QQQ

    QQQ New Member

    CloneDVD mobile freezing at 56%

    I just downloaded the 21 day trial, and so far I'm 1-for-2... not exactly the kind of results that make me want to spend for extended rights to use the program.

    The second DVD I've tried to save as an mp4 is freezing at 56% (repeatedly). I read through this thread and tried setting the compatibility, allowing "exclusions" in my antivirus software, and ending the mencoder.exe process... none of these approaches has improved my results.

    I also tried using the AnyDVD Ripper to 'Rip Video DVD to Harddisk' (which worked perfectly) and then use CloneDVD mobile to create an mp4 file from the new file on my harddisk instead of directly from the DVD... again, no joy.

    I'm running CloneDVD mobile 1.9.0.1 with Windows 7 SP1 (64-bit).
    I tried reverting to the earlier version of CloneDVD as well (link posted by Frank)... no luck with that either.

    Has anyone found a solution?


    Added: Tried again with another disc... failure at 56% with that one as well. This just seems odd.
     

    Attached Files:

    Last edited: Jan 5, 2014
  10. mike20021969

    mike20021969 Well-Known Member

    You may get a quicker response for CloneDVD mobile problems by contacting them directly here:

    http://www.slysoft.com/en/contact.html

    Providing CloneDVD mobiles transcoder log may also prove helpful for them too.
     
    Last edited: Jan 5, 2014
  11. QQQ

    QQQ New Member

    The transcoder log button would not work after the program froze. I did get a popup error message and kept a screenshot, but got an error message when I tried to upload it here along with the AnyDVD log.

    I did send a message to tech support as well, and am waiting to hear back from them... just thought maybe someone on the forums would have additional insight to share in the meantime.
     
    Last edited: Jan 5, 2014
  12. KWhite

    KWhite New Member

    Has anyone found the problem?

    I tried AnyDVD and CloneDVD mobile several times and everything worked like a charm converting my DVDs to mp4.

    I purchased both softwares last night because my trial period ran out and now clonedvd hangs on 99%.

    I tried as suggested earlier, going to the task manager and killing mencoder.exe. The software indicated it was complete but the mp4 is unplayable.

    I also sent a message to through the contact for the software. No response yet.
     
    Last edited: Jun 21, 2014
  13. JohnJay

    JohnJay Member

    Dont waste your time and money on this program

    Don't waste your time and money on this program, go download Handbrake for free. It works infinitely better than Clone DVD Mobile. I don't think I've ever successfully ripped a movie with this software and I paid for it! Handbrake always works great for me!
     
  14. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Well did you EVER issue a support ticket or post on the forum whenever you had an issue?

    Verstuurd vanaf mijn Nexus 7 met Tapatalk
     
  15. camperxl

    camperxl Well-Known Member

    I was having this same problem. I tried the compatibility mode changes with no success. I'm using AnyDVD 7.6.9.0 and CloneMobile 1.9.2.0. on Windows 10. Ultimately I found that if I ended the "Dispatcher for LibAV transcoding (32-bit)" task in Task Manager after CloneMobile stalled at 99%, the progress finished and yielded working MP4s.

    Capture.PNG
     
    Last edited: Feb 23, 2016
  16. Brian Wolf

    Brian Wolf New Member

    I wrote this script that seems to work for me, although it hasn't happened in some time:
    taskkill /IM mencoder.exe /f

    Brian
     
  17. joatnm

    joatnm Member

    This is Chameleon transcoder engine [2.0.1.5] (09/23/2013)

    LOG: [NEW SEGMENT] VOB:1 CELL:1
    LOG: Video Start PTS = 186537082
    LOG: AudioA Start PTS = 186508137
    LOG: FrameCount = -9.
    FFmpeg version from svn, Copyright (c) 2000-2008 Fabrice Bellard, et al.

    NOTICE: This app contains changes made by SlySoft Inc. in compliance with GPL.
    All changes are available as patches from http://oss.slysoft.com

    This file was digitally signed by SlySoft Inc.

    FFmpeg maintainers receive SlySoft products free of charge. If you're
    interested then please contact us at support@slysoft.com

    Input #0, cham, from 'pipe:':
    Duration: N/A, start: 0.000000, bitrate: 10184 kb/s
    Stream #0.0: Video: mpeg2video, yuv420p, 720x480 [PAR 32:27 DAR 16:9], 9800 kb/s, 59.94 tbr, 90k tbn, 59.94 tbc
    Stream #0.1: Audio: ac3, 48000 Hz, 5.1, s16, 384 kb/s
    Stream #0.2: Subtitle: dvdsub
    [NULL @ 000f9460]Unknown option 'vb'
    [swscaler @ 02990050]Unknown option 'vb'
    [libx264 @ 02c8ea70]width or height not divisible by 16 (720x408), compression will suffer.
    [libx264 @ 02c8ea70]using SAR=136/135
    [libx264 @ 02c8ea70]using cpu capabilities: MMX2 SSE2Fast SSSE3 FastShuffle SSE4.2
    [libx264 @ 02c8ea70]profile Baseline, level 3.0
    Output #0, ipod, to 'C:\Users\user name\Documents\xxxxxxxxxxxxxxx.m4v':
    Stream #0.0: Video: libx264, yuv420p, 720x408 [PAR 136:135 DAR 16:9], q=2-31, 1549 kb/s, 30k tbn, 29.97 tbc
    Stream #0.1: Audio: libfaac, 48000 Hz, 2 channels, s16, 160 kb/s
    Stream mapping:
    Stream #0.0 -> #0.0
    Stream #0.1 -> #0.1
    *** BONG! 4 frames dup, vdelta = 4.000010 (method=-1), [0, 0, 133467, 166833]
    LOG: SendPacket:#195 // V:210, A:111, S:0 // __ensure( WriteFile(PipeWrite, Frame.Data, Frame.Length, &Have, NULL) && Have == Frame.Length )
     

    Attached Files:

  18. joatnm

    joatnm Member

    [​IMG] This is Chameleon transcoder engine [2.0.1.5] (09/23/2013)

    LOG: [NEW SEGMENT] VOB:1 CELL:1
    LOG: Video Start PTS = 186537082
    LOG: AudioA Start PTS = 186508137
    LOG: FrameCount = -9.
    FFmpeg version from svn, Copyright (c) 2000-2008 Fabrice Bellard, et al.

    NOTICE: This app contains changes made by SlySoft Inc. in compliance with GPL.
    All changes are available as patches from http://oss.slysoft.com

    This file was digitally signed by SlySoft Inc.

    FFmpeg maintainers receive SlySoft products free of charge. If you're
    interested then please contact us at support@slysoft.com

    Input #0, cham, from 'pipe:':
    Duration: N/A, start: 0.000000, bitrate: 10184 kb/s
    Stream #0.0: Video: mpeg2video, yuv420p, 720x480 [PAR 32:27 DAR 16:9], 9800 kb/s, 59.94 tbr, 90k tbn, 59.94 tbc
    Stream #0.1: Audio: ac3, 48000 Hz, 5.1, s16, 384 kb/s
    Stream #0.2: Subtitle: dvdsub
    [NULL @ 01029430]Unknown option 'vb'
    [swscaler @ 02750050]Unknown option 'vb'
    [libx264 @ 02a4ea70]using SAR=1/1
    [libx264 @ 02a4ea70]frame MB size (80x45) > level limit (1620)
    [libx264 @ 02a4ea70]DPB size (3 frames, 4147200 bytes) > level limit (2 frames, 3110400 bytes)
    [libx264 @ 02a4ea70]MB rate (107892) > level limit (40500)
    [libx264 @ 02a4ea70]using cpu capabilities: MMX2 SSE2Fast SSSE3 FastShuffle SSE4.2
    [libx264 @ 02a4ea70]profile Baseline, level 3.0
    Output #0, ipod, to 'C:\Users\user name\Documents\xxxxxxxxxx.m4v':
    Stream #0.0: Video: libx264, yuv420p, 1280x720 [PAR 1:1 DAR 16:9], q=2-31, 4860 kb/s, 30k tbn, 29.97 tbc
    Stream #0.1: Audio: libfaac, 48000 Hz, 2 channels, s16, 160 kb/s
    Stream mapping:
    Stream #0.0 -> #0.0
    Stream #0.1 -> #0.1
    *** BONG! 4 frames dup, vdelta = 4.000010 (method=-1), [0, 0, 133467, 166833]
    LOG: SendPacket:#195 // V:210, A:111, S:0 // __ensure( WriteFile(PipeWrite, Frame.Data, Frame.Length, &Have, NULL) && Have == Frame.Length )
     

    Attached Files:

    Last edited: May 23, 2016
  19. gur_helios

    gur_helios Active Member

    Same here. Running through smoothly with your workaround.

    Thanks for the hint.

    AnyDVD v8.0.2.0
    CloneDVD mobile v 1.9.5.0
     
  20. Bubbator

    Bubbator Well-Known Member

    Worked like a charm for me too! In Windows 10, mencoder was in the 'details' tab. I like this fix. Thanks!
    B